Alpha Change Manager, AVP

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Overview

As a key member of our dynamic team, you will collaborate closely with clients to understand their evolving objectives and proactively drive the entire lifecycle of change initiatives—from initial requirements assessment and solution architecture to successful implementation and post-launch support. Your experience with front/middle office services, coupled with a keen analytical mindset and knowledge of system and data flows, will be crucial in translating complex client requirements into practical, value-added solutions. The ideal candidate excels at managing multiple projects simultaneously, adapting to shifting priorities with agility, and fostering strong client relationships to ensure the seamless delivery of innovative State Street Alpha services and products that support our clients' ongoing growth and success. Your leadership and collaborative capabilities across State Street and Charles River products and services will be essential in driving innovation and elevating client outcomes.

What You Will Be Responsible For

• In this dynamic client-facing role, you will interpret client requirements and orchestrate the design and delivery of tailored solutions (operational processes as well as system functionality).
• Conduct thorough impact assessments to evaluate the effects of proposed changes on processes and technology, ensuring stakeholders are informed, engaged, and prepared for change.
• Drive the end-to-end lifecycle of operational change projects, from initial scoping, requirements elicitation, and solution design through implementation, go-live, and post-launch optimization.
• Engage directly with external stakeholders to develop a comprehensive understanding of business goals, operational challenges, and evolving priorities.
• Work alongside cross-functional teams to share innovative approaches, establish best practices, and enhance team capabilities for successful client projects.
• Create and manage project plans and timelines.
• Organize and conduct project status meetings, including communicating status to internal and external stakeholders.

What We Value

State Street considers all disciplines when hiring for a job and seeks out candidates who demonstrate the following:

• Strong problem solving and analytical skills
• Project/Change management skills
• Proven track record in managing and delivering operational change projects
• Understanding of business processes, system and data flows
• Experience with front/middle office services
• Ability to work in a fast-paced, deadline-oriented, globally structured team-based environment
• Superior written and verbal communication skills

Education & Preferred Qualifications

• Bachelor's degree or above
• 5+ years of financial industry experience across middle office systems, services and data domains
• Prior experience with client conversions or change management in the financial industry
• Experience of writing and reviewing business specifications
• The role is part of a global team and fluent spoken and written English is required

About State Street

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Our benefits packages are competitive and comprehensive, with flexible work programs and development opportunities.

Equal Opportunity

State Street is an equal opportunity and affirmative action employer.

Job ID: R-775709

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