Infrastructure Technical Lead

Infrastructure Technical LeadMelbourne, AustraliaCreated in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.COMPANY OVERVIEWAt Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity.
Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.Learn more at .
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THE OPPORTUNITYCONTEXT:Our IT team is dedicated to managing the IT Infrastructure, Cloud computing needs and the Cloud infrastructure at Ivalua.
With over 60 global team members mainly based in the USA, France and India, the IT team keeps growing to satisfy our growth.ROLE:Reporting to the Global IT Director, you will act as the technical lead for Infrastructure activities but also be involved in SOC and IT Clients Operations activities.
You will cover a large geographical scope with the APAC region (with datacenters hosted in Australia & Singapore) but also assist the US & EMEA teams.WHAT YOU WILL DO WITH USPart of the APAC IT team and member of the Global Infrastructure team (AMER, APAC, EMEA), with a close relationship with EMEA & AMER infrastructure team leadsCollaborate and contribute on technical projects infrastructure.Key contributor for the Build of APAC global infrastructure & clients infrastructure setupResponsible for the quality of the datacenter operations for APAC region: operations preparation, communication, execution, etc.Ensuring that we meet our SLA (availability & performance) and that vulnerability patching, incident closure, backups, logging, DRP and other IT operations are well managedEnsure continuity between AMER closure and EMEA opening, and act as part of our follow the sun organizationMonitor infrastructure and applications, raise and follow up alerts with internal teamsAnalyze, diagnose, troubleshoot and resolve servers, software, network and other potential IT build, deployment issuesAssist in troubleshooting issues as they arise with ability to prioritizeCommunicate and interact effectively with internal stakeholders and team members about the issues being troubleshotSupport Project and Application Maintenance teams on our Commercial Cloud, and ITAR Platforms as functional & part time team member of APAC Client Ops teamCreate proper documentation, diagrams and other detailed instructions and procedures qualificationsEnforce security protocols, and ensure system and network integrityDevelop/Suggest automation workflows improvements for repetitive and manual tasksPart time activity with the SOC scope (SOC analyst role) especially to cover the Pacific time zoneYOUR PROFILEIf you have the experience and strengths below this role could be for you:Mastery:Administration of Windows & Linux servers, Public Cloud computing (Azure), Active directory administration, OS & software patchingProficient:Virtualization (Hyper-V), Scripting (Powershell), backup solutions, Networking (DNS, DHCP, TCP/IP, Routing, Firewall, WAN, etc.), NT File System, Group Policy, RDS, SSL/TLS protocols, DDoS (Distributed Denial of Service), WAF (Web Application Firewall), SOC tools: SIEM & EDR, some exposure to IaC (Terraform, Ansible, Semaphore, etc.)Basic knowledge:Web Server (IIS), Database (MSSQL), Web Application publishing, application performance monitoring (APM)Other skills & experience:Required experience:At least 7 years proven experience as System engineer with comprehensive background of modern datacenter infrastructure (Azure Cloud, Windows & Linux systems, Networking, Web application & database support, security & vulnerability management exposure, etc.)"Nice to have" experience:Cybersecurity experience.
Experience in an international company & team.Soft skills:Stress handling, leadership, team player, good communication, problem solving attitude, strong reporting skills.
Good documentation writing skill.WHAT HAPPENS NEXTIf your application fits this specific position's needs, our skilled Talent team will reach out to schedule an initial screening call.
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Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.Interviews will be conducted virtually via video or on-site with face-to-face meetings.LIFE AT IVALUAHybrid working model (3 days in the office per week),We're a team dedicated to pushing the boundaries of product innovation and technology,Sustainable Growth, Privately Held,A stable and cash-flow positive Company for 10 years,Snacks and weekly lunches in the office,Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity,Unlock and unleash your full professional potential with our exceptional training and career development program,Join a dynamic and international team of top-notch professionals who are experts in their respective fields.
Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work.
Experience a truly diverse and inclusive work environment where your unique contributions are highly valued,Regular social events, competitive outings, team running events, and musical activities,Comparably recognized Ivalua for the following ( ):Powered by People - Powered by You
United from our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace.
To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views.
We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans.
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