Aml & Investor Onboarding Officer

OverviewAML & Investor Onboarding Officer at SS&C TechnologiesLocations: Melbourne, Australia | HybridGet To Know Us: SS&C is a leading financial services and healthcare technology company with 27,000+ employees in 35 countries.
SS&C serves approximately 20,000 financial services and healthcare organizations ranging from large enterprises to small and mid-market firms, delivering expertise, scale, and technology.Why You Will Love It HereFlexibility: Hybrid Work ModelYour Future: Income Protection Insurance & Salary ContinuanceWork/Life Balance: Generous Bereavement & Compassionate leaveYour Wellbeing: Private Health Insurance discount, Parental leave, Death & TPD InsuranceDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customized, including SS&C UniversityExtra Perks: Discounts on fitness clubs, travel and moreWhat You Will Get To DoThis is an integral role within the company and the processing team with a focus on investor onboarding into our client funds.
The role will be required to fully review and determine investors have met all AML/KYC, CRS/FATCA and/or DDO requirements for our Asset Manager or Custodian clients.As an AML Officer and Investor Onboarding Officer, you'll play a critical role in identifying, assessing, and mitigating financial crime risks by conducting Enhanced Customer Due Diligence (ECDD) and Transaction Monitoring (TM).
You'll work at the frontline of the bank's Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) function—ensuring compliance, supporting investigations, and driving continuous improvement.Role ResponsibilitiesMonitoring and conducting investigations of customers' accounts following AML/KYC, CRS/FACTA and DDO standardsConduct AML/KYC reviews by gathering information from public sources, source tools and customersPerform Customer Due Diligence (CDD), Enhanced Customer Due Diligence (ECDD), and Politically Exposed Persons (PEP), and sanction screening reviewsMonitor customer transactions and identify suspicious behaviourPrepare and report Suspicious Matter Reports (SMRs)Identify reportable accounts by determining the tax residency of account holdersApply due diligence procedures as outlined in Annex I of the FATCA Agreement and CRS rulesMaintain documentation and evidence supporting due diligence outcomesDeliverablesPrompt escalation of issues/risks identified within specified SLAsFirst point of contact for queries regarding account setup applications from within the team and internal stakeholdersProviding SME support to both onshore and offshore teams regarding account setup queriesRespond to information requests by reviewing and preparing KYC documents for Low, Medium, and High-risk customersManage own work allocation and meet daily and monthly productivity targetsMaintain accurate and timely updates in metric trackers and workflow systemsCollaborate with teams across risk, compliance, and technologySupport a culture of continuous improvement and operational excellenceAccountabilitiesManage and complete deliverables as per the agreed client SLAsSupport ad-hoc projects and enhancements related to AML/KYC and CRS/FATCA processes within the department and wider business as requiredAssist with periodic reviews of procedures and checklists across all clients to ensure currency and accuracySkills & CompetenciesStrong knowledge of AML/KYC rules and requirements as per AUSTRAC guidelinesExperience with funds, trusts, and corporate structuresStrong attention to detail and a commitment to quality and complianceExcellent written and verbal communication skillsProven ability to meet targets in a fast-paced environmentExperience conducting peer quality reviews with constructive feedbackInquisitive mindset with a willingness to investigate and propose solutionsWhat You Will Bring3+ years of experience in AML/KYC operational due diligence or compliance roles in financial services or fund services3+ years' experience onboarding investors in CRS/FATCA and DDO within unit registry/transfer agencyStrong interpersonal and client engagement skills with stakeholder influenceCollaborative and proactive approachBachelor's degree in business, finance, or related field; AML/Compliance certifications are a plusWe encourage applications from people of all backgrounds to bring diverse perspectives.
SS&C is committed to a diverse workforce and does not discriminate on protected characteristics.Thank you for your interest in SS&C.
If applicable, please apply directly via our Careers page on our corporate website at .
SS&C Technologies, Inc. or its affiliates do not accept unsolicited resumes from headhunters or recruitment agencies unless explicitly requested.
SS&C Technologies is an Equal Employment Opportunity employer.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionGeneral Business, Management, and Business DevelopmentIndustriesSoftware Development
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