Customer Service Officer

2 weeks ago

Brisbane, Queensland, Australia Cement Australia Full time

Due to business demand and growth, we have created the opportunity to add more **Customer Service Officers** to our Packaged Products team based in Pinkenba. This is a permanent, full-time role within what is called our "Customer Interface Team".

In this role, you will be the first point of contact for our customers and will be the bones to operations in ensuring our customers make and receive their orders. Your days will be busy as you help customers to place orders, raise queries and look for information on their account activity. Some detective work will come into play for more challenging issues, and you will have to utilise your knowledge and relationships with key stakeholders to get the best result.

**About the role**:
In this role you will:

- Investigate, resolve and respond to customer queries in a timely manner
- Provide proactive communication regarding deliveries and transportation issues
- Support other business areas with queries regarding product availability and invoicing

This role has a roster of Monday to Friday, 8:30am - 4:30pm and is based in our site in Pinkenba.

**About you**:
To be successful in this role, you will ideally have:

- Previous experience within the transport, logistics and supply chain industry
- Experience in managing and processing a high level of orders
- Excellent communication skills and an ability to build rapport quickly with customers and stakeholders
- An appetite to learn new processes and upskill as you progress in your role
- A strong eye for detail and able to work through high amounts of data/information
- Excellent time management skills
- Good level of proficiency with Microsoft Office suite including Excel
- A can-do attitude and team player mindset

**Why work for Cement Australia?**
- Join Australia's largest and most respected cement manufacturer
- Engaged, collaborative and diverse team
- Free onsite parking
- Fulltime, permanent position - grow your career with us

**About us**:
An icon of the Australian cement industry, Cement Australia is the nation's leading supplier of cementitious products and services. Whilst cement is in the name, the business portfolio is diverse, comprising a series of heavy industrial manufacturing operations, coal and limestone mines, bulk distribution transport fleet, rail and shipping interactions and hazardous waste treatment and alternative fuel production (Geocycle).

As an organisation, we offer our employees work-life balance, a close-knit and collaborative team whilst providing you with the tools and opportunity to make your mark. Our vision is to create a safe, healthy, productive and sustainable business and we are looking for like-minded professionals who align with our company values.

**Additional Information**:
As part of the recruitment process you will be required to complete a pre-employment medical and a background check. Cement Australia is an Equal Opportunity employer and open to residents of Australia with valid working rights.

**Build your dream career and lifestyle with Australia's largest and most respected cement manufacturer and innovator.

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Clayton'S Towing Service Full time

    **Capacity**: Full Time**Summary**:Permanent position with a well-established, reputable business in Nambour on the Sunshine Coast for a highly motivated individual.**Job ad**:**About the Company**Clayton's Towing Service is local to the Sunshine Coast and has been in operation for almost 50 years. We are a well established and reputable business that...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Clayton'S Towing Service Full time

    **Capacity**: Full TimePermanent position with a well-established, reputable business in Nambour on the Sunshine Coast for a highly motivated individual.**About the Company**Clayton's Towing Service is local to the Sunshine Coast and has been in operation for almost 50 years. We are a well established and reputable business that provides essential services...

  • Customer Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Public Sector People Full time

    OverviewPublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department. This role is a temporary position with potential for extension. The Customer Service team strives to improve its services to the community and to assist other service units to improve service delivery in a fast-paced, customer focused...

  • Customer Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Public Sector People Full time

    OverviewPublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department. This role is a temporary position with potential for extension. The Customer Service team strives to improve its services to the community and to assist other service units to improve service delivery in a fast-paced, customer focused...

  • Customer Service Officer

    1 week ago

    Brisbane, Queensland, Australia Troocoo Pty Ltd Full time

    Immediate start- Parking onsite- 6 week contractTroocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to growth, we are looking for Customer Service Officers for a temporary assignment. Head office is based in the Northern suburbs of Brisbane.The...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Pty Ltd Full time

    Work close to home in the northern suburbs of Brisbane- Immediate start- 6 month contractTroocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to a project, we are looking for Customer Service Officers for a 6 month temporary assignment. Head office...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia torquejobs Full time $60,000 - $80,000 per year

    We're seeking to appoint an experienced Customer Service Officer to support our CBD-based client. Immediate startThis is a fast-paced role, where you'll be required to provide exceptional customer service to clients by managing inquiries, bookings, complaints, and service coordination in a professional and timely manner.We're ideally looking for someone who...

  • Customer Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Maintenance Support Officer / Customer Service Officer - TownsvilleGovernment Opportunity AO3Great Hourly RateImmediate StartThe ClientA busy Government Department is looking for a competent and focused administration / customer service officer to join their call centre. The key to success will be your ability to multitask and problem solve in a fast-paced...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Blu Australia Full time

    Customer Service Officer (CSO) ?? Location: Lytton, QLD?? Hours: Monday to Friday, 8:00am – 4:00pm?? Pay Rate:$36.36/hr?? Start Date: ASAP?? Duration: Ongoing About the Role We're currently seeking an experienced Customer Service Officer (CSO) to join a dynamic and fast-paced team.This role is ideal for someone with a background in customer service,...

  • Customer Service Officer

    1 week ago

    Brisbane, Queensland, Australia Medilaw Group Full time

    Medilaw Spring Hill, Queensland, AustraliaCustomer Service OfficerMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support.Additionally, Medilaw is an established...