Operations Fulfilment Coordinator

Join the revolution in hospitality tech
Liven is a leading global data, technology, and customer experience provider for the hospitality industry.
From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.Our platform is designed to help hospitality businesses save more and work smarter by integrating all operational aspects-from ordering to back-of-house operations to payments.
Our passion for hospitality drives us to continually innovate and enhance the industry with AI-enriched data insights and automated process management.Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.Join us in revolutionising hospitality with best-in-class software, services, and hardware to maximize profitability and operational efficiency.Liven is seeking a dedicated and detail-oriented Operations Fulfilment Coordinator to join our high-performing Operations team.
This is a hands-on, onsite role focused on ensuring the smooth execution of hardware fulfilment and inventory processes.
You'll be supporting daily operations, managing logistics, and helping to scale our systems as we continue to grow.You'll report directly to the Procurement Operations Manager, work closely with internal stakeholders, and play a key part in ensuring that Liven's hardware and inventory operations run like clockwork.
If you're proactive, detail-driven, and ready to contribute to a fast-paced, collaborative environment - this is your opportunity.Entry-level candidates are welcome to apply
Prior experience is a bonus, but not required.
This is a fully onsite role - remote work is not available.
What You'll Do Fulfil hardware orders in a timely, accurate, and efficient mannerPrepare and stage hardware for shippingReorganise stock in the office to accommodate new shipments and optimise spaceCoordinate with delivery drivers for receiving large hardware deliveriesTrack inventory inflows, outflows, and stock levels with accuracy and consistencyMaintain fulfilment records and provide regular updates to the teamWork with Sales and Operations teams to ensure inventory meets forecasted demandPerform rolling stocktakes and cycle counts to ensure accurate recordsSupport improvements to fulfilment systems, documentation, and workflowsLiaise with 3PL and shipping partners (e.g., StarTrack, AusPost, TNT)Follow up on deliveries and logistics issues as needed What We're Looking For A can-do attitude and eagerness to learnAbility to work under pressure and thrive in a fast-paced, agile environmentExcellent organisational and administrative skillsStrong attention to detail and a commitment to doing the little things rightWillingness to learn platforms like Shopify and NetsuiteComfortable with occasional physical work (e.g., lifting packages up to 25kg)Clear communication skills and ability to work cross-functionallyA growth mindset and alignment with Liven's core valuesGood to HaveWhile not required, the following skills and experiences will be considered a plus:Prior experience in logistics, warehousing, procurement, or operationsFamiliarity with Shopify, NetSuite, or other inventory management systemsExperience working with 3PLs or external fulfilment partnersKnowledge of basic stocktaking processes and cycle count methodsUnderstanding of shipping and delivery coordination (e.g., with StarTrack, AusPost, TNT)Experience in a startup or high-growth tech environmentBasic Excel/Google Sheets skills for data entry or reportingA forklift license or experience handling larger shipments (not mandatory)Exposure to hardware or product fulfilment in a SaaS or hospitality tech company