Sales And Billing Administrator

Join to apply for the Sales and Billing Administrator role at Hatch1 day ago Be among the first 25 applicantsJoin to apply for the Sales and Billing Administrator role at HatchGet AI-powered advice on this job and more exclusive features.This is a Sales and Billing Administrator role with PainChek based in Sydney, NSW, AU== PainChek ==Role Seniority - juniorMore about the Sales and Billing Administrator role at PainChekBased in Sydney, we're seeking a Sales and Billing Administrator with 3 days in the office, and 1 evening weekly to do cash collection via phone with UK clients.The ideal candidate will have at least 1 year of experience in customer service, order management and/or billing, be eager to learn about the aged care and SaaS industries, and be committed to contributing to a friendly, collaborative environment.This role will provide key support to our sales, billing and finance teams.
You will work closely with internal teams and clients, ensuring smooth billing processes and maintaining accuracy across systems.Responsibilities IncludeCompleting sales orders by collecting all information from contracts, internal teams and clientsRaising client invoicesUpdating the CRM system if requiredEnsuring data completion and accuracy in the billing systemSending out dunning letters as per credit policy and guidelinesContacting overdue clients to collect cashCollaborating with internal teams to resolve data discrepanciesHandling invoice queries and editsEntering invoices into the accounting systemOrder and maintain office suppliesWho We'd Love To Hear FromA proactive, detail-oriented individual who can thrive in an administrative role, with:At least 1 year of experience in customer service, order management, and/or billingCash collection experience is a plusA customer service mindset and strong attention to detailFamiliarity using various systems and managing ongoing admin tasksAvailability for 3 days in the office and 1 evening per week for UK client calls and communication with UK PainChek staffAlignment With PainChek's ValuesCustomer First: our customers are our focus in everything we do.Continuous Innovation: we strive to innovate around the design and delivery of excellent products and services to our customers.Trust and Integrity: we establish trust and deal with integrity in interaction with our customers, partners, and people.Personal Accountability: our people take pride and personal accountability in their work.Collaborative Teamwork: we work in teams and value the contribution of each other in achieving common goals.About PainChekPainChek is a revolutionary pain assessment tool that improves the quality of life for people living with pain.
As the world's first pain assessment tool with regulatory clearance in Australia, Canada, the European Union, New Zealand, Singapore, Malaysia, and the United Kingdom, PainChek transforms pain management around the world by giving a voice to those who cannot verbalise their pain.Intuitive, secure, and easy to use on a smartphone or tablet, PainChek uses AI-driven technology and user-guided features to identify pain with consistency in any care setting, creating personalised pain profiles that help deliver better care outcomes for those who need it most.Before we jump into the responsibilities of the role.
No matter what you come in knowing, you'll be learning new things all the time and the PainChek team will be there to support your growth.
???? Please consider applying even if you don't meet 100% of what's outlined ??
??Key Responsibilities Completing sales orders Raising client invoices Updating the CRM systemKey Strengths Customer service experience Attention to detail Cash collection experience? Familiarity with various systems Proactive mindset Team collaborationWhy PainChek is partnering with Hatch on this role.
Hatch exists to level the playing field for people as they discover a career that's right for them.
So when you apply you have the chance to show more than just your resume.A Final Note: This is a role with PainChek not with Hatch.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAccounting/Auditing and FinanceIndustriesInternet Marketplace PlatformsReferrals increase your chances of interviewing at Hatch by 2xSign in to set job alerts for "Billing Administrator" roles.Mascot, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 16 minutes agoMascot, New South Wales, Australia 18 hours agoSydney, New South Wales, Australia 3 days agoNorth Ryde, New South Wales, Australia A$90,000.00-A$95,000.00 2 days agoNorth Sydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 22 minutes agoAccounts Receivable and Collections SpecialistSydney, New South Wales, Australia 3 hours agoAdministration Officer - Crown Princess Mary Cancer CentreSydney, New South Wales, Australia 9 hours agoRevenue and Billing Officer, HCS - 6mth ContractMacquarie Park, New South Wales, Australia 2 weeks agoRandwick, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 22 hours agoSydney, New South Wales, Australia 6 months agoSydney, New South Wales, Australia 2 weeks agoSt Leonards, New South Wales, Australia 1 week agoMacquarie Park, New South Wales, Australia 2 weeks agoHtrak System Administrative Officer (Level 6)Sydney, New South Wales, Australia 1 day agoEmployee Experience & Office Coordinator | Sydney HQSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 days agoTraineeships - February 2026 Intake - SydneySydney, New South Wales, Australia 23 hours agoSydney, New South Wales, Australia 1 month agoSt Leonards, New South Wales, Australia 1 week agoAdministration Positions - Immediate StartsMillers Point, New South Wales, Australia 23 hours agoTraineeships - February 2026 Intake - YennoraGuildford, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoWe're unlocking community knowledge in a new way.
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