Case Manager Level 2

**CASE MANAGER - PERSONAL INJURY I BRISBANE, QLD**

At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

**You'll be responsible for**
- Maintain a focus on strategic collaboration and case management at all times to maximise return to work and return to health outcomes for claimants
- Reviewing new claims from inception to liability determination
- Compliance focus
- Make key liability decisions
- Information gathering and investigations
- Build effective working relationships with a variety of key stakeholders including legal representatives, medical professionals and rehabilitation providers to drive successful outcomes
- Assess claims for reasonable and necessary treatment and rehabilitation requirements.
- Assess and manage injury needs of claimants, handling correspondence regarding CTP benefits, treatment and rehabilitation and interpret medical reports.

**About you**
- Quick learner
- Team Player
- Time management skills
- Demonstrated proficiency with Microsoft Office
- Strong analytical sklils
- Ability to interpret legislation
- Attention to detail

**What's on offer**
- Be part of a team that's open minded, supportive and genuinely focused on customer outcomes
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that make you, you. we believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities and work statuses are not only welcomed, but values for the perspectives and talents that they bring to work. We are committed to fostering an environment where everyone can thrive, and grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

n/a

**Job Level**:
Entry Level

**Location**:

- Brisbane, QLD, AU, 4000**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
35247