Internal Account Manager

3 days ago

Perth, Western Australia Blackwoods Full time

Join an iconic Wesfarmers business, leaders in Industrial & Safety Supplies
- A fantastic opportunity for an ambitious individual + Ongoing career development
- Permanent full-time role + Canning Vale location + Outstanding employee benefits

**OUR STORY**

Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.

**YOUR OPPORTUNITY**

A fantastic opportunity presents for a high energy, positive and supportive Internal Account Manager to join our high performing sales team in Western Australia, based in Canning Vale.

You will provide exceptional customer service by delivering an end-to-end experience for customers within your defined portfolio. The role is to work in partnership with the Area Sales Manager to determine customer strategy, ranging, price and provide solutions to our customers.

Additionally you will providing sales support activities for external Account Managers within your team. Sales support activities consist of the processing of orders and quotes account managers receive from the field for SME customers, as well as other administrative tasks.

Your key responsibilities include, but not limited to:

- Manage a portfolio of accounts to identify and develop opportunities for growth through strategic planning and analysis
- Liaise regularly with key stakeholders to ensure customers, service and distribution is maintained at the highest level
- Build and maintain strong customer relationships by developing strategies, maintain records with up to date data
- Identifying opportunities and drive sales through customer education and solution selling

To be successful, you will have:

- Exceptional customer service skills with proven ability to not only meet but exceed customer expectations
- Ability to build, maintain and develop strong internal and external relationships
- Previous exposure to safety and apparel products would also be valued
- The ability to work autonomously whilst collaboratively across different teams
- Comprehensive Microsoft office skills and Dynamics experience is desirable

**CULTURE & BENEFITS**

A career with Blackwoods will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Competitive salaries and incentives
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations and development opportunities
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners
- Onsite parking and novated leasing options
- Generous Wesfarmers annual share plans
- Attractive parental leave policy and more

**NEXT STEPS**

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