Workers Compensation Case Manager

6 days ago

Brisbane, Queensland, Australia Peoplescout Careers Full time

Are you ready to be part of something truly innovative?

Our client is DXC Technology and they are seeking experienced Case Managers to join them and facilitate an exciting career in their new self-insurance business operations.

This is a unique opportunity to help shape the future of DXC's operations, as they build a customer-focused service team from the ground up. DXC value collaboration, innovation, and diversity. By joining them, you'll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

This exciting opportunity is for someone who is passionate about assisting injured employees from the initial stage of their workers' compensation claims process through to their recovery. As the Case Manager, you will be the first point of contact for employees and stakeholders, managing the intake and documentation of claims, coordinating early intervention services, and ensuring compliance with workers' compensation laws. If you have excellent communication skills, a keen eye for detail, and a desire to make a difference in the lives of employees, this role is for you

**Essential Job Functions**:

- ; Execute business process transactions, focusing on accuracy and adherence to procedures.
- ; Collaborate with senior analysts and managers.
- ; Participate in process improvement projects and data analysis.
- ; Assist in identifying process bottlenecks and quality assurance.
- ; Ensure compliance with established standards and procedures.
- ; Support senior analysts in analyzing data trends and reporting.
- ; Assist in updating and maintaining process documentation.
- ; Work with the team to meet performance targets and quality standards.

**Basic Qualifications**:

- ; Bachelor's degree in a relevant field or equivalent combination of education and experience
- ; Typically, 2+ years of relevant work experience
- ; Proven experience in business process transactions
- ; Proficiencies in business process management and optimization
- ; A continuous learner that stays abreast with industry knowledge and technology

**Other Qualifications**:

- ; Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

**About DXC**

**Your working environment**

DXC's 'people first' mindset comes to life offering the ultimate in working flexibility. They take a virtual first approach and their teams are spread across multiple geographies delivering a broad range of customer projects, which means they can tailor working arrangements that work for their people.

No matter where you are located, you'll never feel alone and will always be supported with their diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, DXC welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. They take care of each other and foster a culture of inclusion, belonging and corporate citizenship. DXC put this to action developing and implementing societal initiatives within their Social Impact Practice. #WeAreDXC

As an employer of choice, DXC's "people first" philosophy means they offer competitive remuneration, benefits, training, and career opportunities that reflect their commitment to improving the lives of their employees, and the communities in which we all live and work.

**We are an equal opportunity employer

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