Lending Bdm

4 days ago


Melbourne, Victoria, Australia Lmg Full time

LMG is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers.
Proudly family-owned and led, LMG supports businesses operating under their own brand, or the Loan Market brand, and partners with over 70 banks and lenders.
The business has grown rapidly, with LMG brokers in both countries helping over 330,000 customers settle over $126 billion worth of loans in FY24.
We're not a conventional company with a lot of rules and hierarchy, and we don't intend to become one.
We live our values in everything we do: Compassion for our customers, doing what we say, being curious and thinking openly, going further together, and staying hungry but humble.
We're a large company with a start-up attitude.
Our success is driven by hiring outstanding people and accepting nothing less than being the best at what we do.
We are proud to be named Australian Financial Review BOSS Best Place to Work - Banking, Superannuation and Financial Services & in 2025
About the role
The LMG Lending BDM will support LMG by growing the white label business to achieve market share growth year on year.
This role will provide a range of support services directly to the LMG network including assistance with loan structure, scenarios, accreditation coordination, and complaint management.
The role will have specific responsibilities for technical content management in training, events, marketing collateral and websites.
Key Responsibilities
Customer Relationships 50%
Book in proactive appointments and phone calls with our broker network
Work with LMG team members to build broker relationships and broker knowledge of the LMG Lending offering
Attend State LMG meetings and provide updates and feedback on results against objectives
Utilise Hubspot to track activity
Organise group based strategic meetings
Complaint management (Broker & Customer)
Post settlement enquiry and management (Broker & Customer)
Operational 30%
SME/Ownership of one White Label (WL) lender relationship
Drive lender BDM activity
Product pricing and policy exemptions escalations
Post settlement enquiry and management
Technical 20%
Oversee technical content (training, events, marketing collateral and websites)
Data Input for Staff and Broker Loans submitted for White label
Accreditations trainings coordination
KPIs will be measured by white label market share growth, nationally and in each state.
This measurement will build out the foundation of the bonus structure for the role.
KPIs will include white label settlement volume nationally and in each state, broker activity and overall strategic growth.
To succeed in this role you will bring with you
Certificate IV in Financial Services (Finance/Mortgage Management)
Diploma in Financial Services (Finance/Mortgage Management)
Finance Industry experience (Lending/Underwriting/Sales/Customer Service)
Mortgage Lending (Sales or Underwriting)
Negotiating
Strong verbal and written communication skills
Our benefits
Flexibility & Balance:
Hybrid & Flexible Working: Tailor your work week to suit your lifestyle.
6 'Me' Days: Extra leave to prioritise your wellbeing.
Religious & Cultural Swap Leave: Trade a public holiday for one that's meaningful to you.
Extra Annual Leave: Purchase additional leave to recharge.
Family & Wellbeing:
16 Weeks Paid Parental Leave: Plus up to 52 weeks of paid superannuation.
Paid Fertility Treatment Leave: Support when navigating your fertility journey.
12 Days Personal Leave: Time off when life happens.
Wellbeing Support: Access to EAP for personal, financial, and career advice.
Growth & Development:
Paid Study Leave: Support for your studies.
L&D Programs: Grow your skillset and advance your career with tailored learning programs.
Accelerate Program: Development opportunities for high performers.
Community:
LMG Share Tomorrow Foundation: Earn volunteer donation rewards and company donation matching.
Paid Volunteer Day: Volunteer with paid time off
Equal Opportunity
At LMG, we know that diversity and inclusion are key to our success.
We're dedicated to building a workplace where everyone feels valued, respected, and supported—no matter their race, gender identity, sexual orientation, religion, age, or any other part of who they are.
We understand that diverse perspectives fuel innovation and drive business growth.
As an inclusive employer, we foster a culture where everyone has the opportunity to thrive and show up as their authentic selves every day.
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