Cpap Specialist

1 week ago

Melbourne, Victoria, Australia Air Liquide Full time

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.

We are seeking an experienced CPAP Therapy Specialist for our sleep therapy clinics across the Deer Park/Sunshine region. This role is responsible for ensuring the continuity and high standard of patient services by travelling to various clinics, providing hands-on support, and covering staff as needed. Collaborating closely with the Clinic Manager, you will also contribute to the training and development of new consultants.

Our clinics are dedicated to assisting patients with tailored, end-to-end solutions for the treatment and management of obstructive sleep apnea.

**How will you CONTRIBUTE and GROW?**:

- Primary contact for key accounts, handling enquiries and providing technical and commercial advice
- Build relationships, manage contracts, ensure service excellence, drive profitability, and identify growth opportunities
- Coordinate between internal teams to deliver a best-in-class customer experience
- Manage all aspects of the customer contract, including renewals, pricing, and amendments
- Collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.
- Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients

**Are you a MATCH?**:

- Previous experience in a retail, healthcare or sales environments
- Exceptional communication skills
- Independent clinic management capability
- Broad experience with customer service across all stages of customer interaction
- Keen interest in CPAP therapy and sleep medicine disciplines
- Strong organisational and administrational skills

**About Air Liquide**:
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.

**Our Differences make our Performance**

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

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