Salesforce Functional Consultant

Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what's possible. Capgemini. Get the future you want.

**Let's talk about the team**Our Digital Customer Experience (DCX) team partner with businesses to help them adapt and respond effectively to the challenges of a constantly changing world, this is done by delivering thought leading transformational solutions. We're also a Salesforce global strategic partner, one of the largest Salesforce partners in Australia, a leader in the Gartner magic quadrant for CRM and have received numerous Salesforce Innovation Awards. Within our Salesforce team we are continually driving customer value, by leveraging the power of the World's #1 Digital Platform. Our focus areas are Multi Cloud, Digital Agility and Enterprise Integration and Deployment.

Due to the nature of the work involved, we are looking for Australian Citizens across Australia.

**Let's talk about the role and responsibilities**

As a Salesforce Functional Consultant, you will work alongside a team of like-minded individuals within the Salesforce community and partner closely with our clients on a wide variety of collaborative and innovative engagements. In this role you'll be:

- Designing and creating Salesforce solutions for high profile clients.
- Leading workshops and running requirement gathering sessions to determine client needs and provide solutions.
- Liaising between stakeholders and the technical team - firstly requirement gathering and facilitating workshops, then translating this information into technical requirements for the team to solution in line with client requirements.
- Developing business relationships to drive opportunities with our clients and cross service line.

**Let's talk about your capability and experience**.

We're looking for individuals who love being challenged and can build lasting relationships with clients. Ideally you will have expertise in most of the following areas:

- A background in business analysis and/or project management
- Excellent communications skills to liaise with all levels of stakeholders regarding Salesforce capabilities
- Proven experience in facilitating requirements gathering workshops
- At least 2 to 5 years' experience in a similar functional consultant role.
- Work with the team to design and present your solutions to key client stakeholders
- Develop and maintain relationships with key stakeholders
- Sound technical knowledge and understanding of the Salesforce platform
- Problem solver to help propose enterprise-wide solutions
- **Australian Citizenship is mandatory.**

**On offer**
- You will work with like-minded technology enthusiasts and professionals who can provide training and assist with learning Salesforce capabilities and internal training.
- Remote work - flexible working is available. We are working in a hybrid work environment

**About Capgemini**

At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.

Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ 'Employer of the Year' and 'Inclusion of Trans and Gender Diverse Employees' for the past two years. We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testament to this commitment. We are committed to being active allies for everyone. We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients. Its why we are committing to becoming a carbon neutral business by 2025 and net zero by 2030.

Empower yourself with the knowledge and skills you need to succeed with our access to premier learning platforms, sought-after certifications and boundless development opportunities. You'll be encouraged to gain at least 40 hours of training each year.

For over 50 years our values and ethics have been at heart of our identity. From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty, and fun guide and inspire all we do and have led to us being recognised as one of the World's Most Ethical Companies by the Ethisphere Institute 10 years in a row.

**Information Security and Compliance**_Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual impr