Admin & Operational Support Coordinator

1 week ago

Perth, Western Australia Activ Full time

**We are Activ**. We are **Customer Driven**, **Listen Loudly**, we **Dare to Try** and **Deliver on Promises**. As a team, we are a fantastic collection of diverse individuals all coming together to achieve a common goal which is to support those living with disability to live the life they choose.

**If you're looking for an opportunity where you can really make a difference and our Values resonate with yours, t**hen come join us**

We offer generous benefits such as:
- Salary-packaging options up to $18,550 to increase your take-home pay
- Options for work-life balance
- Training through Activ's RTO
- Various staff benefits from our corporate partners
- Employee assistance and wellbeing program
- An accepting and open environment to work and thrive in while giving back to the community

When successfully appointed, you will receive a ticket into our draw to win a car, holiday or cash valued at $20,000. All staff are eligible to earn additional tickets in this draw by successfully referring others to the Activ team.

**About the role**

The Admin & Operations Coordinator reports to the Regional Manager and is situated in our operations hub located in Joondalup. The role requires communication with stakeholders across the organisation as well as external providers. In this role you need passion to help customers, attention to detail, energy and a can-do attitude to deliver on our promise to the customers.

If this sounds like your next move and you have a positive and professional work mannerism and would like to work in an environment where delivering exceptional customer service experience matters and where you can create value, please apply.

Part time hours of work are 8.30am to 3pm Monday to Friday

**A typical day in the role may look like **
- Develop, implement, review and update administrative systems and processes, identifying opportunities for improvement to meet operational requirements, and ensuring compliance with agency standards, policies and procedures;
- Support the management team to drive consistency in admin processes within the region and in alignment with policies and procedures;
- Coordinate NDIS compliance, as well as other compliance activity requirements for the region, working in conjunction with Team Leaders and Managers;
- Coordinate administration duties for sites and region such as invoicing and receipting, accounts receivable, WHS reporting, stock ordering;
- Support the implementation of new business and service opportunities in the region, by planning and leading implementation tasks;
- Assist with the embedding of new and updated processes and procedures across the region;
- Manage and coordinate the collection and collation of information and prepare reports on region service delivery and compliance performance.
- Experience working in an administrative role providing customer-focused services, compliance and reporting;
- Advanced MS Office skills including well versed in MS Excel;
- Demonstrated ability to prioritise multiple conflicting demands, with excellent time management and organisational skills;
- Strong, effective communication skills including experience (written and verbal);
- Ability to work both autonomously and as part of a team.
- National Police Clearance and/or NDIS worker screening check.
- NDIS Worker Orientation Module

**_To deliver the best service for our customers, we strive toward a workforce that reflects the diverse community that we support. We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment._

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