Customer Service Agent

2 days ago

Adelaide, South Australia Kennards Hire Full time

**Customer Service Agent**

**Regency Park, SA**
- ** Join a friendly, supportive & down-to-earth team**
- ** Great training, career growth & no two days the same**

**With Kennards Hire You Can**

As a company that's been around since 1948, we know what matters most: family and it's at the heart of everything we do. We're the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We're committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we're all focused on delivering what we say we will do - make our customers' jobs easy.

**About the role**

Are you passionate about helping people and love solving problems? Do you thrive in a fast-paced, phone-based role where every call is a chance to make someone's day easier? If so, we'd love to hear from you

At Kennards Hire, we're all about making our customers "Raving Fans" - and our Customer Service Agents are at the heart of that mission.

As a Customer Service Agent, you will play a crucial role in delivering exceptional customer service by;
- Providing quotes, placing orders, and helping customers find the right gear
- Assisting with organising deliveries, logistics, invoicing, and equipment troubleshooting
- Working closely with our operations teams to make our customers' jobs easy
- Supporting digital channels and promotional campaigns when needed
- Assisting with a variety of office administration
- Living our values: One Family, Fair Dinkum, Every Customer a Raving Fan, and Taking Hire Higher

**About you**
- Great communication skills - both written and verbal
- Confidence on the phone and a love for solving customer problems
- Strong attention to detail and administration skills
- Ability to multitask and stay organised under pressure
- Team player attitude and willingness to pitch in
- Basic computer skills (Word, Outlook, Excel)
- Available to start at 7.30 - 8.00 am including weekend shifts on a rotating roster

**Join our team**

You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we'll back you all the way with the tools and resources you'll need to succeed. You'll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.

There's also a great range of employee benefits and rewards on offer including:

- All the training and development you need to build a successful career with us
- Pathways to pursue your career, nationally and internationally
- Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)
- Opportunity for profit share
- Great employee discount rates on our hire gear
- Our annual awards night, team BBQs and many other fun social events.

**If you're passionate about customer service, thrive in a dynamic environment, and want to be part of a family-oriented company that values growth and innovation, we want to hear from you**

**So, whether you're starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can.

  • Customer Service Agent

    7 days ago

    Adelaide, South Australia Serco Full time

    An exciting opportunity to join the Serco team based in the Adelaide CBD The role requires strong customer service skills and the ability to adapt to a diverse workload. We are seeking a Customer Service Agent to provide support across a variety of contracts in terms of roster management.**The Opportunity**Reporting to the Service Delivery Team Leader, you...

  • Customer Service Agent

    7 days ago

    Adelaide, South Australia Kennards Hire Full time

    **Customer Service Agent****Regency Park, Adelaide, SA**- Largest family-owned equipment hire company in ANZ and still growing- Culture is our secret sauce-we care about our team mates & customers like family- Ongoing training & career development opportunitiesOur mission is to be the best hire company in the world. We don't want to be the biggest, we want...

  • Customer Service Agent

    7 days ago

    Adelaide, South Australia Boral Full time

    OverviewCustomer Service Agent at Boral in Norwood, Adelaide, South Australia, Australia. This is a permanent full-time opportunity within the Concrete Contact Centre.Your opportunityDo you pride yourself on being reliable, driven and self-motivated? We are looking for a Customer Solution Agent to provide support for customers regarding orders and general...

  • Customer Service Agent

    2 weeks ago

    Adelaide, South Australia Boral Full time

    OverviewCustomer Service Agent at Boral in Norwood, Adelaide, South Australia, Australia. This is a permanent full-time opportunity within the Concrete Contact Centre.Your opportunityDo you pride yourself on being reliable, driven and self-motivated? We are looking for a Customer Solution Agent to provide support for customers regarding orders and general...

  • Customer Service Agent

    2 weeks ago

    Adelaide, South Australia Boral Full time

    OverviewCustomer Service Agent at Boral in Norwood, Adelaide, South Australia, Australia. This is a permanent full-time opportunity within the Concrete Contact Centre.Your opportunityDo you pride yourself on being reliable, driven and self-motivated? We are looking for a Customer Solution Agent to provide support for customers regarding orders and general...

  • Customer Service Agent

    7 days ago

    Adelaide, South Australia Torrens University Australia Full time

    The OpportunityHere at Torrens University, we do things a little differently. Our staff and teams thrive on being dynamic, resilient and responsive and this role is no exception. Reporting to the Senior Customer Service Agent you will join a team of passionate staff who are playing their part in making sure that we are here to deliver an exceptional learning...

  • Customer Service Agent

    1 day ago

    Adelaide, South Australia Menzies Aviation Full time

    **The Opportunity**Our passenger service team are responsible for providing exceptional customer service whilst ensuring the smooth handling of passengers from checking in, boarding, disembarkation and baggage collection. Passenger Service Agents are also responsible for providing assistance to passengers with special needs. Passenger Service Agents must...

  • Customer Service Agent

    2 weeks ago

    Adelaide, South Australia Boral Limited Full time

    OverviewYour next opportunityDo you pride yourself on being a reliable, driven and self-motivated individual?Then we want YOU to join our Customer Service team based in our Concrete Contact Centre at Boral Norwood on a Permanent Full-Time basisWe are seeking a Customer Solution Agent to provide support for our customers in relation to orders and general...

  • Customer Service Agent

    2 weeks ago

    Adelaide, South Australia Boral Limited Full time

    OverviewYour next opportunityDo you pride yourself on being a reliable, driven and self-motivated individual? Then we want YOU to join our Customer Service team based in our Concrete Contact Centre at Boral Norwood on a Permanent Full-Time basisWe are seeking a Customer Solution Agent to provide support for our customers in relation to orders and general...

  • Customer Service Agent

    2 weeks ago

    Adelaide, South Australia Boral Limited Full time

    OverviewYour next opportunityDo you pride yourself on being a reliable, driven and self-motivated individual? Then we want YOU to join our Customer Service team based in our Concrete Contact Centre at Boral Norwood on a Permanent Full-Time basisWe are seeking a Customer Solution Agent to provide support for our customers in relation to orders and general...