Positive Shift Facilitators

Positive Shift Facilitator

Full-time - 12-month contract

Sunshine, VIC

About Us

At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life's stages and challenges.

Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.

About the Role

The Positive Shift (+SHIFT) Facilitator role is designed to provide therapeutic group work and case management services to women who use force in intimate relationships. The Facilitator will work in partnership with the women, partner agencies and other stakeholders to assist the recovery of the women impacted by family violence and trauma.

+ SHIFT is an innovative Australian first, evidence - based family violence program targeted at supporting women who use force in intimate relationships. +SHIFT provides a 16-week evidenced based curriculum addressing women's use of force. The specifically modified curriculum focuses on the group members' motivations, intent and consequences of their actions emphasising that the use of force is not appropriate and teaches healthy alternatives.

**Key duties**:
**Client outcomes**: Commitment to the delivery of the +Shift program to vulnerable women and families impacted upon by Family Violence including those clients with complex needs and from diverse backgrounds utilising a variety of modalities including face - to face and virtual delivery.

Clients are treated in a kind, caring and respectful manner so they feel accepted and valued whatever their needs, ability, gender, age, religion, spirituality, mental health status, ethnicity, background or sexual orientation.

Demonstrates excellent communication skills and a positive customer focus.

Commitment to the safety, well-being and best interests of the client, and duty of care in the prevention, identification, and response to family violence.

**Sustainable service delivery**: Compliance with budgets, procedures and protocols to meet best practice and compliance with legislation, Baptcare quality systems and contractual obligations.

**Strategic Partnerships**: Maintain and encourage positive working relationships with key stakeholders and partners including funding body(s) and membership of key networks.

**Team Development**: Actively participate, assist and support the immediate and broader team to implement evidence - based practice and ensure exceptional customer service and outcomes-based support to clients.

Promotion of a high-performance customer centric culture.

Workplace Health & Safety Responsibilities.

About You

You are passionate about continuing to grow your career in Family and Community Services space. Solution focused and wanting to make a difference, you align your approach to strategize for achieving organisational and divisional goals. You are an employee that instils trust in your clients by demonstrating compassion and diligence.

**You will ideally bring the following**:
A relevant tertiary qualification in social work, psychology, social welfare (or related field) or a Diploma in Community Services

Experience working within Child and Family or Human Service focused environment.

Experience working within a funded environment

Current motor vehicle license

Ability and willingness to travel

Current satisfactory national police check or willingness to obtain

Current Working with Children Check or willingness to obtain

Current First Aid Certificate of willingness to obtain (HLTAID003 Provide First Aid)

Competency in using the range of Microsoft Office computer software

Comprehensive private vehicle insurance and registration in the event private vehicles are required for work purposes

Key selection criteria

**Essential skills**:
Experience in planning and facilitating evidence based/informed therapeutic group programs.

Sound stakeholder management and the ability to build and maintain strong, credible relationships with internal programs, local movements and networks, government associations, business leaders and other relevant stakeholders.

Ability to be self-directed and work autonomously.

Capacity to analyse complex issues, including the impact of violence and trauma, safety and risk, provide therapeutic interventions for victim survivors and assist them to achieve goals.

Ability to adjust to meet the changing situations of the client group while maintaining focus on delivery and follow-through

Excellent written and verbal English communication skills, including, negotiation, persuasion and problem-solving skills.

Demonstrated ability to adapt t