Customer Service Advisor

2 weeks ago

Melbourne, Victoria, Australia Westpac Group Full time

Join our strong team of bankers in South Morang
- Part-time role, 23 hours per week
- Strong customer service experience essential

**How will I help?**

We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of a Customer Service Advisor is a key customer facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
- As a Customer Service Advisor, your role will entail: _
- Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
- Helping customers with transactional and savings banking needs
- Building strong relationships with customers
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future

**What's in it for me?**

In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.

In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you'll be paid well, and supported throughout your career so you can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Strong background of face-to-face customer service, with experience handling cash quickly and accurately
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more

**What's it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world's great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

  • Customer Service Advisor

    1 week ago

    Melbourne, Victoria, Australia Autofrigo Transport Refrigeration Full time

    **About the Role**We are seeking a motivated and enthusiastic Service Advisor to join our Auto Frigo Daikin team on a full-time basis in Somerton Vic. This position would be ideal for an experienced individual who is eager to further themselves within the premium automotive segment, however we would also be willing to provide training to someone new to the...

  • Customer Service Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Wex, Inc. Full time

    Customer Service Advisor - Multilingual**Are You Ready to Make a Difference?**Do you have a passion for delivering exceptional customer service? Are you fluent in Cantonese, Mandarin, and English and eager to use your language skills to help others? If you're someone who thrives on helping customers and exceeding expectations, WEX wants to hear from you**Why...

  • Customer Service Advisor

    2 weeks ago

    Melbourne, Victoria, Australia WEX Full time

    OverviewAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive team environment? At WEX, we're looking for a Customer Services Advisor to join our dynamic team and help power our fuel card and payments solutions across Australia. As a key member of our Customer Service team, you'll play an important role...

  • Customer Service Advisor

    3 weeks ago

    Melbourne, Victoria, Australia WEX Full time

    OverviewAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive team environment? At WEX, we're looking for a Customer Services Advisor to join our dynamic team and help power our fuel card and payments solutions across Australia.As a key member of our Customer Service team, you'll play an important role in...

  • Customer Service Advisor

    3 weeks ago

    Melbourne, Victoria, Australia WEX Full time

    OverviewAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive team environment? At WEX, we're looking for a Customer Services Advisor to join our dynamic team and help power our fuel card and payments solutions across Australia.As a key member of our Customer Service team, you'll play an important role in...

  • Customer Service Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Bank Of Melbourne Full time

    Join our diverse and growing team at Bank of Melbourne- Be someone our customers can count on- Permanent Part Time role (19 hours per week) based in Keysborough**How will I help?**We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and...

  • Customer Service Advisor

    2 weeks ago

    Melbourne, Victoria, Australia City Facilities Management Australia Full time

    Customer Service Advisor - Critical Incident DeskCity Facilities Management Australia (City FM Australia) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.The OpportunityReporting to the Critical Incident Desk Supervisor, this Part time...

  • Customer Service Advisor

    2 weeks ago

    Melbourne, Victoria, Australia City Facilities Management Australia Full time

    Customer Service Advisor - Critical Incident Desk City Facilities Management Australia (City FM Australia) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. The Opportunity Reporting to the Critical Incident Desk Supervisor,...

  • Customer Service Advisor

    21 hours ago

    Melbourne, Victoria, Australia WEX Full time $60,000 - $80,000 per year

    Job FocusAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive team environment? At WEX, we're looking for a Customer Services Advisor to join our dynamic team and help power our fuel card and payments solutions across Australia.As a key member of our Customer Service team, you'll play an important role...

  • Customer Service Advisor

    1 week ago

    Melbourne, Victoria, Australia Westpac Group Full time

    Join our strong team of bankers in Waverly Gardens- Part-time role, 26.6 hours per week- Strong customer service experience essential**How will I help?**We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role...