Head Of Transformation, Consumer And Integrated Regulator

**Fixed term 3 Year full-time position**

**Total Renumeration Package: $225,000 per annum**

**242 Exhibition Street Melbourne office location & remote**

**Position overview**

The VBA has commenced on a significant reform program, with a focus on becoming a Trusted Regulator notionally called the 'Trusted Regulator program'. This program encompasses transformation across consumer outcomes within licensing and registration, inspections and compliance and enforcement. The aim of all of this is to deliver on the Regulatory Policy Statement and to better support consumer outcomes.

The Head of Transformation - Consumer and Integrated Regulator position within the Transformation Office will be responsible for facilitating and supporting the delivery of Trusted Regulator initiatives focusing on consumer outcomes. This will include the delivery of initiatives and activities to establish the Building and Plumbing Commission (BPC) and related reforms. This will include collaborating closely with impacted VBA divisions and business units to understand how the operating model, supporting processes, mindsets and behaviours need to transform and integrate across other transformation streams.

The Head of Transformation - Consumer and Integrated Regulator will bring insights across policy and regulatory requirements, operational processes and consumer experience to help design, deliver and manage VBA's Trusted Regulator initiatives, driving VBA's financial sustainability and optimising operations.

**What we are looking for**:

- Substantial experience in leadership roles delivering organisation-wide people and operating model transformation activities in organisations similar to the VBA
- Extensive knowledge and experience in consumer-centric operating model transformation in a complex regulatory environment
- Extensive experience in providing high-level strategic advice including the formulation of recommendations, action plans and strategic responses
- Proven ability to convert strategic priorities into a cohesive program of actionable initiatives
- Strong understanding of policy, regulatory and industry environment
- Tertiary qualifications in business transformation, operational excellence, consumer excellence, change management, and/or in other relevant areas

**About the organisation**

The Victorian Building Authority (VBA) is the primary regulator of Victoria's building and plumbing industries, ensuring compliance with relevant laws that protect the Victorian community and promote confidence in the built environment. The VBA manages practitioner registration, monitors industry standards, and enforces compliance through inspections, investigations, and audits. It also supports industry professionals by providing guidance, education, and resources to uphold safety, durability, and sustainability in building and plumbing work. The VBA is committed to promoting accountability and continuous improvement, and plays a critical role in safeguarding Victoria's construction standards and ensuring quality outcomes for all Victorians.

**Working at the VBA - what you can expect**
- The opportunity to use your knowledge and skills within a dynamic and forward-thinking organisation.
- Be part of a new approach to contemporary regulatory practices and enforcement.
- Strong work-life balance - including flexible hours, part-time working options, compressed working schedules and access to purchased leave.
- The ability to work remotely and in the office in a pattern that works best for you and your team.
- Convenient office location near Spring Street, 250m from Parliament Station.

**VBA Commitment**

We value and encourage flexibility for all, and so we support all our roles to be worked flexibly in some way, including part-time, to support a diverse, adaptive, and high-performing workforce. We encourage you to discuss flexible work options with the hiring manager during the recruitment process.

**How to Apply**

We require you to upload:

- A detailed copy of your resume
- A cover letter outlining your relevant experience and how you feel it aligns to the role.
- Any other quals or licence if applicable

**Important information