Customer Service Officer Online Kew

4 days ago

Melbourne, Victoria, Australia Hanes Brands Full time

**Hybrid and flexible working, health & wellbeing programs**:

- **Collaborative culture with a genuine commitment to sustainability**:

- **Permanent Contract role with learn and grow opportunities**

**Customer Service Officer | Kew |**

Calling all customer service heroes... we're recruiting in our Online team and we need someone who shares our passion for providing seriously awesome customer service. If you love customer service, this is THE GIG.

**What experience/skills do I have?**
- Coming from a sales, retail or call-centre background will be highly advantageous
- Ability to work autonomously and enjoys self time-management
- Adaptability to learning new systems and product information
- You're energetic, enthusiastic and smart, someone who enjoys interacting with different people and problem solving anything and everything that's thrown your way.
- Ability to communicate and empathise with our customers through both written and verbal settings

**What's in it for me?**
- Amazing working culture, structured training & development programs, genuine internal career pathways... love coming to work
- Huge staff discounts Enjoy up to 60% across all brands in the Hanes portfolio... we're talking about huge savings on Bonds, Champion, Sheridan, Bras N Things, Berlei, Jockey - and more
- Sample sales and extended family and friends discounts
- Wellness Programs - regular free skin checks, flu shots, remedial massages, Employee Assistance Program, fresh fruit delivered on-site
- Access to awesome perks, including corporate discounts, novated car leasing, Employee Assistance Program, Parental Leave Program
- Monthly business updates from our CEO and Senior Leadership Team, with regular presentations from our community partners
- "Summer Fun" - take advantage of a 9 day condensed fortnight, in addition to your leave allowance, during the summer months and make the most of the sun
- Company-wide "Golden Yarn" Reward & Recognition Program
- Modern and relaxed office environment with sit-stand desks and a strictly casual dress-code
- "Lunch & Learn" sessions, with topics including financial management and health & wellness
- Established and committed LEAN organization offering on-going training to all employees
- Genuine commitment to global sustainability

**Who are we?**

Hanes Brands Australasia is home to some of Australia's most iconic brands, and we are proud to be part the US powerhouse Hanes Brands Inc, one of the world's largest manufacturer and marketer of basic apparel brands.

We have 18 brands in our HBA portfolio, including Bonds, Champion, Berlei, Jockey, Sheridan and Bras N Things, and a number of offices across Australia and New Zealand. Our Head Office is in Kew, Melbourne; we have multiple sites in Sydney, offices in Auckland and factories in China. We're a household name delivering beautiful comfy products that Aussies just love. And with six hugely successful e-commerce sites, an extensive and rapidly growing store network, amazing and well-established wholesale partnerships and a growing international presence, the future is looking bright

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