Online Customer Service

1 week ago

Melbourne, Victoria, Australia Permanser Australia Pty Ltd Full time

Super cool, modern office
- Full-time role in Cheltenham office
- Australian made product

Leading Australian made and owned company - premium lifestyle / homewares products - looking for a Customer Service team member to join the head office team.
- Manage online web enquiries from customers nationally, related to: product details, shipping, stock availability, product recommendations, returns & exchanges, product repairs and change of mind requests
- Process orders, invoicing and freight bookings
- Use: Zendesk, Shopify, Excel and MYOB
- Hours: 8.30 to 4.30pm, Monday to Friday in the office
- worked in a similar head office customer service role
- managed online web enquiries
- articulate, eye for detail, personable
- experienced with Zendesk, Shopify, Excel and MYOB (or similar)

**PERMANSER CONSULTING**

***

**FASHION AND TEXTILE RECRUITMENT SPECIALISTS**

DESIGN | DEVELOPMENT | TECHNICAL | PRODUCTION | SUPPLY CHAIN

HEAD OFFICE | DIGITAL | EXECUTIVE

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