
Bar Manager
3 days ago
Overview
Rydges Hotels & Resorts
is part of EVT. EVT is a market-leading experience creator with a diverse portfolio across entertainment, ventures, and travel, including programs such as Event Cinemas, Moonlight Cinemas, restaurants, bars, hotels, and hotel management. About Rydges: Proudly Australian & New Zealand owned, Rydges Hotels & Resorts delivers a diverse range of elevated city, suburban, and resort-style hotels with a local, guest-focused experience. Join our team of local heroes dedicated to enhancing every guest's stay.
About the Role
The function of the Bar Manager is to drive and develop the team to perform at a World Class level. The individual will be fully accountable for the entire financial outcome of their allocated department – wages, COGS, expenses, maintenance, and overheads. The Bar Manager will assist in managing operational and staffing requirements for the department, maintaining the highest standards at all times. They will lead regular training and ensure thorough inductions for new employees are completed.
Responsibilities & Duties
Responsible for the people, product, and service of the beverage program within the hotel.
Continually analyze and assess performance of the beverage program against its objectives; formulate strategies and remedies as appropriate alongside the VM.
Work with F&B, Sales, and Marketing to formulate business and sales ideas and explore opportunities through research and early activations.
Assist F&B Director and VM with staff recruitment, training, and rostering of Front of House staff to ensure guest expectations are exceeded; training calendar to be created.
Systems and point of sale operations.
Monitor production from the bar and kitchen to ensure high beverage and food standards for all guests.
Involvement in WHS, sustainability, and food safety sub-committees.
Maintain wage and beverage costs as per targets; report daily on rostered vs actual.
Lead by example in providing excellent customer service and uphold the QT brand.
Maintain formal training plans and conduct on-the-job training for Front of House staff.
Implement SOPs (floor and bar), opening and closing procedures, checklists required for service, ensuring standards are maintained at all times.
Monitor the floor and assist in supervision and operation when under pressure during service.
Monitor staff appearance and grooming; ensure rostering covers regular service and events with sufficient notice.
Maintain daily, weekly, and monthly inspections for all areas and communicate any maintenance and cleanliness issues.
Maintain cost control to ensure the Events department budgeted profit is achieved.
Ensure stock levels of beverages and consumables are managed; liaise with suppliers as required.
Conduct weekly and monthly beverage stock takes and monthly crockery, cutlery, and glassware stock takes.
Maintain open communication with business owners, senior managers, F&B directors, and Head Chef regarding events needs.
Adhere to all procedures including security, fire, and Workplace Health and Safety Act.
Observe house rules and policies as set out in the Employee Handbook.
Qualifications
Hold current Responsible Service of Alcohol certificate.
Excellent personal presentation and a professional image at all times.
Demonstrate hygienic work practices and efficient time management.
Ability to establish rapport and work under pressure without negative impact.
Effective verbal and written communication skills; ability to develop cooperative working relationships.
Willingness to undertake further development; positive, can-do attitude.
Understand the requirements of working in the events industry.
Employee benefits: Incredible team member discounts from day one; 50% off stays at EVT hotels (Rydges, QT, Atura, Lylo, and more); rapid career growth opportunities within EVT; local community involvement and charitable giving.
Benefits
Join Rydges Hotels & Resorts and become an EVT experience creator. Seize opportunities, make a positive impact on people, communities, and the environment every day.
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