Senior Afterhours Travel Consultant
7 days ago
About CTM
CTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. CTM provides personalised service excellence with client-facing technology solutions in offices all around the world, including New Zealand, Australia, Asia, North America and Europe with over 3000 employees and growing.
At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals we work with the company's values in mind; Connect, Deliver and Evolve.
About the role
As an After-Hours Travel Consultant, you can expect to provide exceptional travel management service to a wide range of international clients. You will be a multi-skilled travel consultant and able to think on your feet. You have choice to work 100% with super flexible rosters and hours that work for you. Out rosters suit a diverse group of individuals ranging from:
Anyone Studying – study during the day and work for min 3 hours per night
Parents of humans or fur babies balancing work-life commitments
Partially retired looking for flexibility, so you don't compromise your lifestyle
Work 84 days less per year than average consultant + annual leave entitlements + higher earnings If you have exceptional client service skills and enjoy the unique hours and rosters this is for you We offer highly competitive salaries due to the nature of the role and shifts. You will need to be task oriented and comfortable managing travels, transfer, bookings for clients ranging from government organisations to events and large corporates. Join a supportive team culture where you all learn together.
About You:
Experienced Travel Consultant
Ability to think on your feet – lots of autonomy
Exceptional client service and task management skills
You need to be comfortable using technology and exposure to travel tech/booking systems i.e Sabre, Amadeus
Commitment to exceptional customer service – NO SALES
Strong organisation and time management skills
Permanent Part time role for CTM Afterhours Department
Must have minumum 3 years experience in the travel industry with confident GDS skills in sabre. Ideally experience with high demand corporate accounts is helpful
Required to work minimum one week per month on nightshift which is minimum 6hour shift
Weekend work is required....three weekends per month is required with rotating shifts times
Must be required to work Public Holidays, again on a rotating roster
Why CTM?
CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.
As a global organization CTM offers a range of employee benefits that you can access, including;
Travel discounts
Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
Training and Development opportunities
Annual Volunteer Day
x2 Wellness/Chillout Days
Blended work arrangements with hybrid WFH flexibility
2 Weeks extra leave - Purchase Leave
CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.
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