Community Manager

5 days ago

Sydney, New South Wales, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

**About the Location**

Discover lakeside luxury at Ingenia Lifestyle Natura Port Stephens, nestled on NSW's Mid North Coast. Surrounded by nature with a private lake, close to Port Stephens' iconic landmarks and Newcastle's abundant amenities, Natura offers relaxed over 55s living in a truly enviable location. Each day is rich and fulfilling for Natura's vibrant resident community, who enjoy returning to a unique address that places them at the heart of it all: natural beauty, a thriving local scene, and strong social connections - all set against the stunning backdrop of a blue-water paradise.

**About the Role**

We are seeking an experienced and hands on Community Manager to effectively manage the day-to-day operations within our Natura lifestyle community in Port Stephens.

**Key Accountabilities**
- Establish relationships within the local Community to benefit the residents of Natura Port Stephens
- Engage with residents to curate a social and wellness program that builds on Community
- Full management of all operational aspects associated with the Community
- Provide a high level of customer service to all residents, guests, and community members
- Financial management including budgeting, profit and loss and reporting
- Coordinate the effective management of the onsite team, including grounds and maintenance, cleaning, and administration staff
- Manage the health, safety, and compliance requirements of the Community
- Ensuring the Community presents to a high standard
- Support the Construction and Development teams with new homes delivery, installation and or the refurbishment process of resale homes

**About You**
- Experience in real estate, hospitality management, or aged care
- A demonstrated self-starter, enthusiastic to drive results, and capable of working to operational requirements.
- Outstanding relationship building skills
- Excellent leadership qualities
- Exceptional customer service skills
- Excellent administrative, financial controls and practices
- Ability to identify problems and to use initiative and effective communication skills to resolve the issue
- Demonstrated capability and experience in the management of maintenance of buildings and grounds is desirable
- Ability to respond well to emergency situations

**Culture and Benefits**
- Fab discounts on our holiday parks
- Varied and unique role
- Inclusive and friendly culture

**What's next?**

**No agencies please.**

**Culture and Benefits

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