Polisher & Support Technician

2 weeks ago

Sydney, New South Wales, Australia Richemont Full time

Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewelry, watches, fashion, and accessories.
Each Maison represents a proud tradition of style, quality, and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons.
At the same time, we are committed to innovation and designing new products in keeping with our Maisons' values through continuous creativity.We are looking for an experienced Polisher & Support Technician to join the team within Richemont Oceania.The Polisher & Support Technician will support technical operations for all types of product repairs: watches, jewelry, LLPE (Leather goods, Lighters, Pens, and Eyewear), ensuring excellence in execution to meet service standards (lead time and quality) of the Maisons.If you are a proven Polisher & Support Technician with a passion for luxury retail, we welcome you to apply now
How will you make an impact?
Technical interventionsPolishing and cleaning for watches and jewelryEngraving of pens, jewelry, and watchesQuality checks on all products after interventionsCompletion of all assigned jobs dailyDismantling and preparation of watchesWork environmentEnsure cleanliness of the work areaMaintain tools and equipmentEnsure proper chemical use and storage in line with health & safety guidelinesProvide timely feedback on technical issues and continuous improvement ideas to managementKey Performance IndicatorsLead time performance (dismantling, polishing, engraving)Repair quality / guaranteeKey relationshipsStrong reporting line to supervisorCollaboration with Technical and Administrative teamsHow will you experience success with us?
Secondary school education or higher2 years relevant experience in luxury watches preferred, but motivated beginners are welcomeProficient in Microsoft Office and internet applications; computer savvyHands-on experience in polishing watches and jewelryPositive attitude and mindsetAbility to work independently and organize oneselfWhat makes our group different?
Our true power lies in our diversity of arts, cultures, and human skills, and our ability to foster untapped potential.
We value freedom, loyalty, and solidarity, and promote empathy, curiosity, courage, humility, and integrity.
We care for the world we live in.Your journey with usShortlisted candidates will be contacted by our Talent Acquisition Partner for an initial discussion.Successful candidates will be invited for interviews with the Head of Customer Service and Technical Manager for Richemont Oceania.You will then meet our Local HR Manager to learn about team dynamics and company culture.If all interviews are successful and pre-employment checks are completed, you will commence your journey with us.
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