Polisher & Support Technician

2 weeks ago

Sydney, New South Wales, Australia Richemont Full time

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

We are looking for an experienced Polisher & Support Technician to join the team within Richemont Oceania. The Polisher & Support Technician will support technical operations for all types of products repairs: watch, jewellery, LLPE (Leather goods, Lighters, Pens and Eyewear) and ensure excellence in execution to meet service standards (lead time and quality) of the Maisons. If you are a proven Polisher & Support Technician with a heart for luxury retail, we welcome you to apply now

How will you make an impact?

Technical interventions

  • Polishing and cleaning for watches and jewellery
  • Engraving of pens, jewellery and watches
  • Quality checks on all products after interventions
  • Completion of all assigned jobs on daily basis
  • Dismantling and preparation of watches
Work environment
  • Ensure cleanliness of the work area environment
  • Maintain tools and equipment
  • Ensure proper chemical use and storage in line with health & safety guidelines
  • Provide timely feedback on technical issues and continuous improvement ideas with management
Key Performance Indicators
  • Leadtime performance (Dismantling, polishing, engraving)
  • Repair quality / guarantee
Key relationships
  • Strong functional line of reporting with superior
  • Collaboration with both Technical and Admin Team
Experience and qualifications
  • Minimum secondary school education
  • 2 years relevant working experience in luxury watches environment is preferred but unexperienced but motivated are welcome
  • Proficient in usage of Microsoft Office Applications & Internet, and more generally computer savvy
  • Hands-on, on non-watch and jewellery polishing experience
  • Positive working attitude and mindset
  • Capable to work independently and organize themselves
What makes our group different?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

  • We value freedom, collegiality, loyalty, and solidarity.
  • We foster empathy, curiosity, courage, humility, and integrity.
  • We care for the world we live in.
Your journey with us
  • After being shortlisted, you will receive a call from our Talent Acquisition Partner to discuss the role and for us to get to know you.
  • If you are successful through the phone interview, you will be invited to attend an interview with our Head of Customer Service and Technical Manager for Richemont Oceania to assess your fit for the role
  • After this you will then have the opportunity to meet our Local HR Manager who will share insights on our team dynamics and our company culture.
  • If your interviews are successful, you'll commence your journey after all required pre-employment screenings (including police checks) have been successfully completed.
Employment details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Retail Luxury Goods and Jewelry

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