After-Hours Support Worker

Number of Positions Available:

1

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- The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
We are seeking a support worker to provide after hours support for residents of the Bridge Program.

Why this role matters

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here:
1._AOD_Model_Of_Care_2021.pdf (salvationarmy.org.au)

About the role

We are seeking a Support Worker to provide after hours support for residents of the Bridge Program. This role requires you to support a team of case workers by ensuring residents comply with policy and procedures of the program after hours. You are required to assess client issues, needs and circumstances and report these to the case facilitator team.

You will successfully
- Demonstrated knowledge and understanding of the impacts of addiction upon individuals, couples, families and wider communities
- Ability to understand and respond to the needs of individuals experiencing AOD issues
- Demonstrates knowledge of AOD types and effects
- Understands and addresses the needs of dual diagnosis clients
- Centre is maintained to a high level of cleanliness and tidiness, this includes client rooms and common areas
- Centre guidelines, policies and procedures are adhered to
- Clients accessing the service are provided with a welcoming and responsive initial contact and urgent and immediate needs are addressed
- Appropriate preventative action is taken in relation to potential high risk situations
- Assistance is provided to assess client issues, needs and circumstances and develop strategies to address needs
- Effective relationships are established with clients that encourage self-determination and participation and support them to improve their situation
- Support is provided to clients to implement case plans in accordance with TSA case management models and standards of practice
- Clients are assisted to access support services and establish community supports
- Service gaps are identified and recommendations for service delivery improvements are made to the Team Leader

This is a casual position based in New Town, TAS. Salary and conditions are in accordance with SCHADS Level 3.

You will have
- Certificate IV level qualification in relevant field e.g. AOD or Mental Health or related field and relevant experience
- A current and valid First Aid Certificate
- A current Tasmanian Drivers licence
- A national police record check is required
- Working with vulnerable persons check
- We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure._

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution

Enquiries only

Position Description request: R29963 After-hours Support Worker
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_