Front Office All Rounder

2 weeks ago

North Mackay, Queensland, Australia Discover Mackay Full time

ibis, ibis Styles, ibis budget - Mackay, QLD
Hospitality, Travel & Tourism
Overview
JOB DESCRIPTION
Company Description
"Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit /
Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS"
Job Description
Reception Agent
First impressions are everything
As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What Is In It For You
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What You Will Be Doing
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
Qualifications
Your experience and skills include:
Service focused personality is essential
Ability to work shifts (mostly afternoon/evening) and availability on weekends
Experience is an asset
Prior experience working with Opera or a related system
Fluency in English
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Promote local employment to your region, community or member organisation with a uWorkin Talent Community.
Find out more.
#J-18808-Ljbffr

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