Customer Service Officer

3 days ago

Townsville, Queensland, Australia Ama Group Ltd Full time

AMA Group is the leading provider in the Australian and New Zealand collision repair industry, offering a full spectrum of services-from collision repairs and parts supply to consumables and end-of-life vehicle recycling.With over 140 locations and a dedicated team of 3,200+ professionals, we specialise in repairing vehicles across all severity levels-from fast turnaround repairs on drivable vehicles to complex and prestige repairs.
Our services support insured, private, and commercial customers alike.The OpportunityWe're looking for passionate and customer-focusedCustomer Service Officersto join our team on a permanent basis at AMA Collision TownsvilleAs a Customer Service Officer, you will play a key role in supporting our team and managers with administrative duties while keeping our customers updated about their vehicle repairs.Permanent PositionMonday to Friday, 40 hours per weekHours: 8:00 AM - 4:30 PMRole Responsibilities:Ensure a welcoming and customer-friendly environmentGreet customers upon arrival and assist with inquiriesKeep customers informed about the repair process and anticipated completion datesFollow up with customers to ensure satisfaction with the AMA experienceManage phone and email correspondenceSupport management with inventory control (parts, paint, consumables, etc.)Liaise with insurance providers regarding claims and repairsHow to Apply:Ready to join a supportive and thriving team?
Apply todayto learn more.We look forward to hearing from you
Does this sound like you?
Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skillsStrong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate familiesWe champion our Team, because it's our people that set us apart and drive our business' success.
We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.AMA Group is an equal opportunity employer.
We are dedicated to finding the best fit for every role.
All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you're part of our Team, you're going places - APPLY NOW.

  • Customer Service Officer

    4 days ago

    Townsville, Queensland, Australia Team Global Express Full time

    Overview At Team Global Express (TGE), we're more than just logistics. We're a passionate team working together to keep Australia moving. We're looking for a Customer Service Officer to join our Townsville branch. If you're a people-person who thrives on delivering great service and keeping things running smoothly behind the scenes, this could be your...

  • Customer Service Officer

    4 days ago

    Townsville, Queensland, Australia Team Global Express Full time

    OverviewAt Team Global Express (TGE), we're more than just logistics. We're a passionate team working together to keep Australia moving. We're looking for a Customer Service Officer to join our Townsville branch.If you're a people-person who thrives on delivering great service and keeping things running smoothly behind the scenes, this could be your next...

  • Customer Service Officer

    5 days ago

    Townsville, Queensland, Australia Team Global Express Full time $60,000 - $80,000 per year

    At Team Global Express (TGE), we're more than just logistics. We're a passionate team working together to keep Australia moving, and right now, we're looking for a Customer Service Officer to join our Townsville branch. If you're a people-person who thrives on delivering great service and keeping things running smoothly behind the scenes, this could be...

  • Customer Service Expert

    3 days ago

    Townsville, Queensland, Australia beBeeCustomerService Full time $50,000 - $80,000

    About the RoleWe are seeking a highly skilled Customer Service Officer to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to both internal and external customers.

  • Food Industry Customer Service Representative

    6 days ago

    Townsville, Queensland, Australia beBeeClient Full time $60,000 - $80,000

    Customer Service OfficerWe are seeking a highly motivated and professional Customer Service Officer to join our team. As the first point of contact for customers, you will ensure their needs are met with efficiency, professionalism, and courtesy.">\

  • Customer Service Parts Coordinator

    3 days ago

    Townsville, Queensland, Australia beBeePart Full time $86,100 - $111,000

    Parts Interpreter RoleWe are seeking a dedicated and customer-focused Parts Interpreter to join our team.Main Responsibilities:To process and receive orders and quotes in a timely and efficient mannerProvide expert advice on part suitability and discuss the best solution with customersTo carry out customer parts counter duties, including receiving parts...

  • Coordinator (Police Liaison Officer) (First Nations)

    15 hours ago

    Townsville, Queensland, Australia Queensland Police Service Full time

    You will work within the Townsville Police Divisions Districts, Crime Prevention and Engagement Unit (CPEU) who are committed to creating and improving working partnerships focused on prevention to deliver sustainable outcomes.The team also plays a key role in community engagement activities across schools and other local and state government agencies,...

  • Coordinator (Police Liaison Officer) (First Nations)

    13 hours ago

    Townsville, Queensland, Australia Queensland Police Service Full time

    You will work within the Townsville Police Divisions Districts, Crime Prevention and Engagement Unit (CPEU) who are committed to creating and improving working partnerships focused on prevention to deliver sustainable outcomes.The team also plays a key role in community engagement activities across schools and other local and state government agencies,...

  • Customer Service Representative

    19 hours ago

    Townsville, Queensland, Australia beBeeCustomer Full time $35,000 - $55,000

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.In this role, you will be responsible for providing exceptional customer service and support to our customers, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries...

  • Patient Services Officer

    4 weeks ago

    Townsville, Queensland, Australia Adelaide Radiotherapy Centre Pty Ltd Full time

    Patient Services Officer (Medical Receptionist) page is loadedPatient Services Officer (Medical Receptionist)Apply locations Noosaville, Queensland Buderim, Sunshine Coast, QLD time type Part time posted on Posted 19 Days Ago job requisition id R0022082At GenesisCare we want to hear from people who are as passionate as we are about innovation and working...