Administrative Office Assistant

3 days ago

Melbourne, Victoria, Australia Low Cost Housing Pty Ltd Full time

**Join Our Team as an Administrative Assistant at Low Cost Housing**

Are you an organized, detail-oriented professional with advanced Excel and database management skills? Do you excel at providing top-notch customer service, even in challenging situations, and thrive in a fast-paced environment? If so, we have the perfect opportunity for you

**About the Role**:
As an **Administrative Assistant** at Low Cost Housing, you will play a critical role in maintaining our customer database, supporting sales efforts, and ensuring the seamless day-to-day operation of our business. This role is perfect for someone who enjoys a mix of data management, customer support, and administrative tasks.

**Key Responsibilities**:
**Database Management**:

- Maintain and update customer databases using Excel, ensuring accuracy and completeness.
- Organize financial records, including payments, council dues, insurance, and land taxes, into structured plans.

**Customer Support and Sales**:

- Assist with customer inquiries and provide timely, accurate information.
- Manage customer concerns and resolve payment-related queries professionally.
- Send monthly payment reminders and follow up on overdue accounts.

**Administrative Support**:

- Manage executive calendars, schedule appointments, and coordinate meetings.
- Prepare and review correspondence, reports, and presentations.
- Arrange travel bookings, including flights, accommodations, and transportation.
- Maintain organized physical and electronic records.
- Order and oversee office supplies, ensuring availability and neatness.
- Plan and coordinate office events, meetings, and conferences.

**Requirements**:

- Advanced skills in MS Office Suite (Excel, Word, PowerPoint, Outlook).
- Proven experience in administrative or customer service roles.
- Strong sales abilities and a customer-first mindset.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to handle difficult customers with patience and professionalism.
- Exceptional organizational and time management skills.
- High attention to detail and accuracy in data management.
- Professional demeanor with a focus on confidentiality and discretion.

**Job Types**: Part-time, Casual

Pay: $30.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Microsoft Excel: 3 years (preferred)
- Direct sales: 2 years (preferred)
- Administration: 1 year (preferred)

**Language**:

- Arabic or Urdu (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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