Administration Officer

**Make an Impact: Join The Fig Trees Disability Services as Our Next Administration Officer Superstar**

Are you a highly organised and empathetic professional ready to play a pivotal role in supporting people with disabilities to achieve their goals? The Fig Trees Disability Services, an NDIS registered provider with a deep commitment to social justice and client choice, is seeking a **full-time Administration Officer**to join our Western Adelaide office.

This isn't just an admin job; it's an opportunity to be the backbone of an organisation that truly makes a difference. You'll ensure the smooth running of our operations, providing essential support across various functions, and directly contributing to our mission of empowering clients.

**What You'll Do: Your Impactful Role**

This dynamic and varied role is vital for our team's efficiency and our clients' success. You'll be the go-to person for a range of essential tasks, demonstrating your commitment to **professionalism, kindness, and helpfulness** in every interaction. Your responsibilities will include:

- **Office Management**: Overseeing daily operations, managing supplies and company assets, maintaining a secure and efficient filing system (both physical and digital), and liaising with vendors for office maintenance and repairs. This includes ensuring the office is secure, clean, and well-maintained with adequate supplies.
- **Financial Administration**: Handling day-to-day bookkeeping, managing accounts, reconciliations, preparing and chasing invoices, processing fortnightly payroll, managing superannuation contributions, and preparing files for annual audits. Experience with **Xero** is highly desirable
- **HR Support**: Assisting with the full recruitment lifecycle, from initial screening and interviews to onboarding new staff (including managing compliance documents, setting up staff on internal systems like OneDrive and ShiftCare, and arranging induction), and managing general HR tasks and employee records.
- **Communication & Engagement**: Maintaining our company social media accounts, providing exceptional customer service and support to clients and staff, and facilitating interpreter bookings when needed.
- **Document Control**: Upholding strict confidentiality and privacy, maintaining accurate and secure electronic and physical records, and ensuring consistent use of company templates and naming conventions.

You're more than just organised; you're a compassionate problem-solver with a knack for detail and a genuine desire to help others. You'll thrive in this role if you have:

- **Exceptional Communication Skills**: Both verbal and written, with the ability to connect with people from diverse backgrounds and ability levels, always maintaining a professional, kind, and helpful demeanour. You understand the importance of clear communication, especially when handling sensitive information.
- **Administrative Prowess**: Proven experience as an Administrator in a similar setting, particularly within the disability, healthcare, or community services sector. You're adept at managing daily checklists, prioritising tasks, and ensuring efficient workflow.
- **Financial Acumen**: Solid experience with payroll, HR, and financial administration (accounts payable/receivable, debt recovery). Familiarity with Xero will be a significant advantage.
- **Tech Savvy**: Proficient with Microsoft Office Suite (especially OneDrive for document management) and other computer systems for record-keeping and internal platforms like ShiftCare (experience with client management systems is a plus).
- **Organisational Master**: High attention to detail, strong time management, and the ability to manage a high volume of work independently and efficiently. You're proactive in keeping records up to date and ensuring confidentiality.
- **Team Player**: A collaborative spirit with strong interpersonal skills to build positive relationships with clients, staff, and external partners. You're comfortable briefing colleagues and coordinating with various stakeholders.
- **Values-Driven**: A deep appreciation for **social justice, kindness, and empathy**. You'll be representing our core values in every interaction. Lived experience will be highly regarded.

**While a formal qualification (such as a Diploma or Degree in Business Administration, Accounting, or Office Management, or Certificate III in Accounts Administration) is a plus, we highly value relevant experience and skills.** Applicants with backgrounds in health management, allied health, medical reception, human services, or project administration are strongly encouraged to apply.

**Essential Requirements**:
To be considered for this vital role, you must have:

- **NDIS Worker Screening Check** (or willing and able to obtain)
- **Working with Children Check** (or willing and able to obtain)
- **Police Check** (or willing and able to obtain)
- **COVID-19 Vaccination** (including booster)

**Experience**:

- Admin