Assistant Night Manager

2 weeks ago

Sydney, New South Wales, Australia Parkroyal Darling Harbour Full time

Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour, conveniently located in the Sydney CBD. The Hotel features 341 guest accommodation rooms, 7 meeting spaces, our Barkers Restaurant and ABODE Bistro Bar. PARKROYAL Darling Harbour is the best choice amongst Sydney Darling Harbour Hotels to develop your career.

We are seeking an **Assistant Night Manager** to join our team. This is a great opportunity to work within a strong team to develop your career in a supportive and fun environment.

**Benefits**
- Attractive salary package
- Discount parking
- Hotel discounts through our global alliance program Discovery
- 50% off food and 50% off beverages at the hotel's restaurant ABODE Bistro Bar
- Discounted accommodation across worldwide Pan Pacific Hotels Group properties
- Ongoing learning and development through our globally recognised online platform
- Complimentary meal whilst on shift
- Health and Wellbeing - Employee Assistance Program & Discounted BUPA Health Cover
- Reward and Recognition Program
- Reporting of the Night Audit function
- Ensuring departmental revenue is posted and balanced accurately
- Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis
- Prepare and Deliver In Room Dining orders, newspapers and guest amenities
- Maintain strict security procedures to ensure guest confidentiality and safety by tight control of after hour's access to the property
- Act as the Night Manager in the absence of the Night Manager
- Be the first point of contact for all guest needs & issues

**Ideally you will have**:

- Ability to work 5 overnight shifts ( approximately 11pm - 8am) including weekends and public holidays
- A Responsible Service of Alcohol certificate
- Senior First Aid certificate
- Valid Full Australian Driver's license
- Strong communications and relationship building skills
- Customer service focus and enjoy leading a team
- Strong experience with Opera

Everything we do at PARKROYAL Hotels & Resorts, that can be seen by our guests and behind the scenes, is from the high-quality service that our people provide. We are proud to be an equal opportunity employer, enabling you to feel empowered to realise your full potential. We find joy in ensuring that the best in us, brings out the best in you.

**Job Types**: Full-time, Permanent

Pay: $69,436.00 per year

**Benefits**:

- Employee discount
- Free food
- Professional development assistance
- Referral program

Schedule:

- Night shift
- Public holidays
- Rotating roster
- Weekend availability

**Experience**:

- Front Office: 2 years (preferred)

Licence/Certification:

- First Aid Certification (required)
- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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