Facilities Coordinator

About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know, because we make your ambitions our business.
If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work alongside game-changing real estate initiatives.

**What this opportunity involves**:
As the Facilities Coordinator, you will assist in the management of owned properties and leased premises within a designated portfolio situated within our diverse, government account.
Support the service delivery functions of the government client tenants and Facilities Managers through your concise administrative abilities, engaging communication skills and proactive approach.

**An Overview of the role**:
Assist in Facilities Management duties as delegated by the Facilities Manager
Ensure on-site difficulties are promptly resolved with mínimal disruption to BAU activities
Work in conjunction with service providers to manage escalations regarding contractor performance and client complaints to ensure works are completed in a timely manner
Development and upkeep of property maintenance plans
Review property inspection plans
Manage and monitor work order statuses through Corrigo
Deliver excellent customer service to meet stakeholder expectations by building effective relationships
Ensure compliance to all OH&S, Environment and Risk Management Policies and Procedures
Adhere to JLL's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies

**Sounds like you? This is what we are looking for**:
Experience in facilities, property management, hospitality or related field is preferred
Strong communication skills and an active listener
Flexible in adapting to rapidly changing situations
A team player who is able to cooperate and work well with others to meet targets
Able to deal with competing concurrent issues within tight operational deadlines
Excellent client focus and service
Australian citizenship is required in order to work within the Government account

**What you can expect from us**:
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.