Medical Administrator/Receptionist

4 days ago

Sydney, New South Wales, Australia Berala Medical Clinic Full time

**About us**

Berala Medical Clinic is a full-service General Practitioners and Allied Health Care Clinic that provides quality support for individuals, families and international students. Our team of highly trained staff including registered female and male doctors, practice nurses, psychologist, physiotherapist, chiropractor, dietician, podiatrist, pathologist and trained administrative staffs.

We are looking for a female Medical Admin to join our team. This opportunity is for an enthusiastic and motivated Staff in implementing the model of care, contributing to the efficiency of the practice and maximising health outcomes for patients.

**The Role**:

- Open and Close clinic as per set procedure.
- To greet patients and other callers at the Practice in a courteous and efficient manner.
- To answer the telephone promptly and courteously.
- To make appointments for patients following set procedures.
- To issue patients invoices/receipts and bulk bill as required.
- To enter and update patient registrations and patient Notes in computer.
- To deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully.
- To deal with emergencies when necessary, following set procedures.
- Transfer test result calls to nurse or take message.
- Take prescription requests.
- Attend to account queries if possible or refer problem to Practice Manager.
- To exercise confidentiality in regard to patient care and all aspects of the practice.
- Ensure abnormal result policy is adhered to.
- Maintain reception area in a tidy and welcoming manner.
- Ensure Registration, Health Summaries, Patient Information sheets, New Patient Packs and information displays are correct and current and enough in supply.
- Ensure patients are not required to wait excessive periods of time for an appointment, and that patients are informed of possible delays.
- Assist doctors and nurses by making phone calls, photocopying etc.
- Read communication book.
- Fill in roster when staff away on holidays and sick leave.

**Administration**
- Preparing and recording outgoing mail and posting daily.
- Open and distribute incoming mail.
- Type medical reports.
- Scanning and/or filing patient correspondence, results etc.
- Maintain patient information, delete patients no longer attending and deceased, updating current information, linking family members and unlinking independent children, archiving.
- Batching Medicare and Veterans Affairs.
- Balance daily receipts.
- Ensure Back up hard drive changed daily and recorded.
- Ensure banking processed and banked on Mondays and Thursdays.

**Other Duties**
- To actively participate in general staff meetings.
- Cold Chain Management (training will be provided)
- To attend training sessions in-house and external courses when required.
- Prepare morning and afternoon tea on shared roster.
- General housekeeping such as tidying and cleaning of waiting room etc. when necessary.
- To undertake other duties as required from time to time by the Practice Manager, Nurses and Doctors.
- Knowledge of occupational health and safety principles including infection control.
- Check suggestion box and restock suggestion forms.
- Consistently be aware of OHS requirements and comply with them.

**Job Types**: Part-time, Permanent

Pay: From $24.95 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Rotating roster

Supplementary Pay:

- Overtime pay

Work Location: In person

Application Deadline: 05/09/2023
Expected Start Date: 21/07/2025

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