Senior It Solutions Expert

6 days ago

Sydney, New South Wales, Australia Bebeeexpertise Full time

We are seeking a seasoned IT expert to join our team as a Senior IT Solution Engineer. This role requires an individual with exceptional technical skills and experience in managing end-user computing (EUC) projects.
The successful candidate will be responsible for handling complex EUC issues, driving the development of technical strategies, and collaborating with internal teams to deliver high-quality solutions.
Key Responsibilities:
EUC Project Management
: Manage and drive EUC projects to successful completion, ensuring timely delivery and exceeding customer expectations.
Troubleshooting Expertise
: Utilize advanced diagnostic skills to resolve complex EUC issues escalated from Level 1 and Level 2 support teams.
Technical Escalation Point
: Serve as the primary technical escalation point for complex BAU EUC tickets requiring expert-level diagnostic and troubleshooting capabilities.
Requirements:
Technical Experience
: Minimum 3 years of IT Operations experience with focus on EUC technical troubleshooting.
ITIL Processes
: Strong experience with ITIL processes and service management principles.
Ticketing Systems
: Proficient in the use of IT ticketing systems (JIRA, ServiceNow, etc.).
What You Will Bring To The Team:
Advanced Diagnostic Skills
: Ability to troubleshoot complex EUC issues and provide expert-level technical guidance.
Excellent Communication
: Excellent communication skills with ability to explain technical concepts to non-technical users.
Prioritization
: Ability to prioritize workload in high-pressure environments.
Benefits:
Opportunity to Work with Cutting-Edge Technology
Collaborative Team Environment
Ongoing Professional Development

  • Solution Architect

    1 week ago

    Sydney, New South Wales, Australia Zone It Solutions Full time

    Zone IT Solutions is seeking a talented Solution Architect.You will be responsible for designing and implementing cutting-edge technology solutions that meet our clients' business needs.Responsibilities Design and implement technology solutions that meet client requirements.Minimum Requirements Bachelor's degree in computer science, information technology,...

  • Solution Architect

    6 days ago

    Sydney, New South Wales, Australia Zone It Solutions Full time

    Zone IT Solutions is seeking a talented Solution Architect.You will be responsible for designing and implementing cutting-edge technology solutions that meet our clients' business needs.Responsibilities Design and implement technology solutions that meet client requirements.Minimum Requirements Bachelor's degree in computer science, information technology,...

  • Solution Architect

    2 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    Zone IT Solutions is seeking a talented Solution Architect.You will be responsible for designing and implementing cutting-edge technology solutions that meet our clients' business needs.ResponsibilitiesDesign and implement technology solutions that meet client requirements.Minimum RequirementsBachelor's degree in computer science, information technology, or...

  • Solution Architect

    1 week ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    Zone IT Solutions is seeking a talented Solution Architect.You will be responsible for designing and implementing cutting-edge technology solutions that meet our clients' business needs.ResponsibilitiesDesign and implement technology solutions that meet client requirements.Minimum RequirementsBachelor's degree in computer science, information technology, or...

  • Senior Commercial Solutions Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCommercial Full time $120,000 - $165,000

    Unlock new possibilities as a Senior Commercial Solutions Expert.At our organization, we empower teams to drive innovation and scale smarter. We're creating space for big thinking, taking action, and unlocking meaningful work.We're looking for a Senior Solutions Expert who has a passion for solving complex challenges. You'll partner directly with Sales to...

  • Senior Cloud Solutions Expert

    6 days ago

    Sydney, New South Wales, Australia beBeeCloud Full time $129,000 - $138,000

    Job Overview:We're seeking a seasoned expert to join our team as a Senior Cloud Solutions Expert. This role requires a deep understanding of cloud-based technologies and the ability to design scalable, user-focused solutions that drive business value.The ideal candidate will have extensive experience in Salesforce functional consulting, with a strong...

  • Senior Solution Expert

    6 days ago

    Sydney, New South Wales, Australia beBeeExpertise Full time $190,000 - $200,000

    Unlock New Possibilities as a Senior Solution ExpertDrive transformative change in the way teams collaborate and work together with our innovative Work Operating System (Work OS). As a senior technical advisor and product specialist, you will be instrumental in empowering organisations to achieve maximum value from our platform.About This RoleAct as a...

  • Senior Business Solutions Expert

    6 days ago

    Sydney, New South Wales, Australia beBeeBusiness Full time $80,000 - $110,000

    About this Role:We are looking for an experienced Business Solutions Expert to join our team. As a Business Solutions Expert, you will provide consulting services to customers and internal teams on all content aspects of our product suite.This includes solution design, configuration, testing, solution documentation, template specification, customer support,...

  • Senior DevOps Solutions Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeDevOps Full time $140,000 - $190,000

    Job Title: Senior DevOps Solutions ExpertWe are seeking a highly skilled individual to assume the role of Senior DevOps Solutions Expert.This critical position involves collaborating with clients to design and implement scalable, secure, and reliable DevOps solutions on Azure. Key requirements include hands-on expertise in Kubernetes (Azure Kubernetes...

  • Senior Technical Solutions Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeSolution Full time $180,000 - $220,000

    Job Title: Senior Technical Solutions ExpertThe position requires a senior technical solutions expert to lead the design, development, and implementation of secure, scalable, and enterprise-level solutions for a large Federal Government program.Key Responsibilities:Lead end-to-end solution design, from proposals and business cases to delivery.Oversee...