Administration Assistant

1 day ago

Perth, Western Australia Ymcawa Full time

**The Y (YMCA WA)**

**Administration Assistant**

**Permanent Full - Time**

**Annual Salary $48,282**

**Location Kalgoorlie**

**About the Role**

The Y WA is currently recruiting a Full-Time Administration Assistant the Administration Assistant will be required to possess complete knowledge and understanding of Reception/Customer Service, as well as possess strong administrative and data entry skills. The Administration Assistant will also ensure all patrons receive the highest possible level of service and accuracy in till reconciliation, banking, invoicing and competition reconciliation.

**Benefits**
- Free gym membership
- Free employee assistance program
- Supportive management
- Generous discounts on corporate healthcare - HBF
- Growth & Professional Development Opportunities
- Work for a WA based not for profit with a long history of making a real difference in the local community
- Working in an organisation with unwavering focus and commitment to safeguarding children first and foremost in everything we do.

**Duties**
- Provide the highest possible level of customer service to all customers, responding to customer needs or concerns to ensure the quality of service meets agreed standards.
- Information resource on point of sale and membership sales.
- Responsible for dealing with all program enrolments, bookings and procedures related to reception.
- Confidently accept customer bookings and enrolments for programs and services at the centre.
- Assist in maintaining a well-presented, clean reception area at all times.
- Immediately respond to customer needs or concerns to ensure the quality of service meets agreed standards.

**Skills and Experience**
- National Police clearance
- Time management skills
- Excellent customer service skills
- Proficiency in Microsoft suite
- Good teamwork
- Good communication skills (written and verbal)
- Clear and concise communication skills (written and verbal)
- Previous experience in a similar role (**Desirable**)

**How to apply**

YMCA, including Boards of Directors, is committed to the safety and wellbeing of children and young people in accordance with our Safeguarding Children and Young People framework. YMCA requires that all applicants undergo satisfactory screening prior to commencement.

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