Trade Counter Sales

7 hours ago

Perth, Western Australia Dicker Data Full time

Founded in 1978, Dicker Data is Australia's leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ.
An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.
Our Vision
To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology and logistics.
Our Values
At Dicker Data, we pride ourselves on our family centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success:
Agile
Solution focused
Respect for all people
Integrity in the way we operate
Dicker Access and Surveillance (DAS)
DAS is Australia's leading distribution destination for security businesses. Distributing a wide range of products from the world's leading brands, the DAS team is comprised of technical experts who help our customers to design, configure and deliver best-practice access and surveillance solutions.
Our team is made up of the most highly certified and knowledgeable people, meaning the service you receive from DAS is second to none. Whether you need technical assistance to scope and design solutions for your customers, or you're looking for the fastest order turnaround in the industry, the DAS team is your reliable, helpful, and safe pair of hands. Plus, we have 10 convenient branch locations around Australia.
What you will do in the role
Tasks and Responsibilities
Primary
Achieve/Exceed Trade Counter customer sales targets.
Maintain inventory levels in the branch warehouse to drive Trade Counter business growth.
General
Provide excellent customer service to all Trade Counter customers.
Maintain inventory levels in the local branch warehouse to encourage business growth.
Provide support to colleagues in a team environment
Develop and maintain strong product & process knowledge of all Dicker DAS Vendors.
Acquire and maintain vendor Sales Certifications as required
Always present a professional image to Customers and Vendors
Maintain the integrity of the Trade Warehouse and Storefront.
Take all reasonably practicable steps to maintain the health and safety of yourself and others, and to minimise risks.
Follow Dicker Data's policies, procedures, and reasonable instructions at all times
What you will need to succeed in the role
Professional communication skills
Excellent customer service skills
Excellent relationship building skills
Excellent attention to detail
Ability to provide sales advice for a range of products and services
Ability to manage and resolve customer issues and complaints
Ability to work well in a team as well as autonomously
Intermediate MS Office proficiency
Our Benefits
A highly competitive salary package depending upon experience
A relaxed, modern office setting with smart casual dress
Access to discounted banking, superannuation and health insurance offers via our corporate partners
Company paid parental leave scheme
Employee Assistance Program
Only those with the legal right to work in Australia may apply for this position.
Only short-listed candidates will be contacted.

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