Production/Quality Controller

Job Description
Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.
At Pact Group, we are proud to be an Australian company manufacturing sustainable packaging solutions. We operate 110 manufacturing facilities across 15 countries and employ more than 6000 team members. Our vision is to lead the circular economy through reduce, reuse and recycling solutions.
**About the role**
As Quality Controller you will be accountable for the implementation of the Quality & Food Safety Management System at our Baroda site in Braeside.
Reporting to the Manufacturing Manager, the Quality Controller is responsible for managing customer complaints and the NCR process, including documentation, root cause analysis and customer feedback. The position is also responsible for day-to-day quality control and verifications.
**Day to day this role will see you**:

- Maintaining quality standards, specifications, and process control plans to facilitate the manufacture of packaging that meets customer expectations.
- Completing daily check sheets, and ensuring quality control and verifications are completed each shift
- Ensuring Quality assurance procedures are implemented throughout the process and audit for compliance
- Maintaining the program for timely and accurate inspection/calibration of monitoring and measuring devices
- Ensuring all relevant staff associated with manufacturing are trained in key quality activities and processes
- Directing quality inputs for all related new product development at site
- Supporting operations with QC/QA data analytics and identify improvement opportunities
- Leading external audits (customer and certification) and ensuring successful outcomes for the business
- Participating in promoting improvements to safety systems
- Participating in regular meetings on Safety and Quality

**About you**
- To be successful in this role, you will bring:

- Tertiary qualifications in Science, Manufacturing or Engineering preferred.
- Internal audit qualification preferred.
- HACCP/ Food Safety qualification desirable.
- Minimum 3 years' experience as a Quality Controller in a manufacturing/plastics environment
- Experience managing sites certified to at least one of the following standards. ISO9001, FSSC 22000, ISO 22000, CODEX HACCP
- Good written and verbal communication skills.
- Ability to work independently, prioritise tasks and manage competing deadlines.
- Key Customer relationship management
- Data analysis and report writing
- Strong problem-solving capability
- Personal drive and results-orientation.
- Ability to engage and influence others

This is a great role at a great time to be PACT

Additional Information*
About us*
Our vision is to lead the circular economy through packaging, reuse and recycling solutions. It's a future-driven group commitment, designed to create lasting value.
We're the largest plastics recycler in Australia and New Zealand and one of the region's biggest user of recycled materials. We have 6,000+ team members, operate 110 manufacturing facilities across 15 countries, and our customers include some of the world's largest brands that consumers know and trust.
As a global leader in circular and sustainable packaging solutions, we've committed to lead the circular economy through a $500 million investment plan.
For us, it's about finding new and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people's lives every day.
Our promise is to create a better and more prosperous world all round.
That's our future Pact. Let's lead the way together.