Customer Care Consultant

4 days ago

Melbourne, Victoria, Australia Hudson Australia Full time

**Kick-Start Your Career as a Customer Care Consultant**

Are you a motivated team player ready to grow your skills and start a rewarding career? We're on the lookout for enthusiastic Customer Service Superstars to join our team

**Role**: Customer Care Consultant
**Location**: Melbourne - Hybrid - 2 office days (Tues and Wed), 3 days WFH.
**Hours**: Full-time, Monday to Friday (8 am - 7 pm roster)
**Pay**: $58,823 + super
**Start Date**: December 9th
**Eligibility**: Australian Citizens or Permanent Residents only
**Training**: 8-12 weeks of paid training

**About the company**:
Our client is Australia's leading provider of salary packaging and novated leasing, helping people boost their take-home pay and make the most of their finances. Join a team that's all about empowering customers and delivering outstanding service

**Why This Role?**

As a **Customer Care Consultant**, you'll be the friendly voice our customers rely on. From answering questions to guiding them through our self-service portal, you'll make a difference every day by helping customers get the best financial benefits possible.

**What You'll Do**:

- **Be the first point of contact** for customer inquiries-answering calls, resolving issues, and helping them with their accounts
- **Help customers unlock benefits**, introducing them to additional products and options
- **Provide solutions** on the spot, whenever possible, to improve customer experience
- **Support and guide** customers with basic tax-related questions (no worries-we'll train you)
- **Keep things smooth** by making sure data is accurate and updated

**About You**:

- You've had experience in **retail or hospitality** and love giving great customer service
- You're friendly, patient, and great at multitasking
- You're a quick learner, tech-savvy, and ready to dive into a new challenge
- You can explain things simply and clearly over the phone
- You're interested in learning about finance and helping others manage their money

**Why Join Us?**
- **Join a supportive team** that's friendly, fun, and ready to help you grow
- **Start with paid training** that'll teach you valuable skills in customer service and finance
- **Enjoy hybrid work** with a mix of in-office and WFH days
- **Gain experience in finance** and tax that can set you up for a bright future

  • Customer Care Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Theprobegroup Full time

    Customer Care Consultant - Melbourne page is loadedCustomer Care Consultant - MelbourneApply locations Melbourne CBD VIC Australia time type Full time posted on Posted 2 Days Ago job requisition id JR12353At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better.We work hard and love a good challenge (or...

  • Customer Care Consultant

    1 week ago

    Melbourne, Victoria, Australia Probe Cx Full time

    We are excited to announce that we are expanding our team and seeking passionate Customer Care Consultants to join us in our dynamic work-from-home environment. This role offers a fantastic opportunity for individuals who thrive in a fast-paced setting and want to be part of a culture that values fun, respect, integrity, innovation, and transparency.As a...

  • Customer Care Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Theprobegroup Full time

    Customer Care Consultant - Melbourne page is loadedCustomer Care Consultant - MelbourneApply locations Melbourne CBD VIC Australia time type Full time posted on Posted 2 Days Ago job requisition id JR12353At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple)....

  • Customer Care Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Blackwoods Full time

    Customer Care Consultant - Scoresby, VICJoin to apply for the Customer Care Consultant - Scoresby, VIC role at BlackwoodsCustomer Care Consultant - Scoresby, VIC1 week ago Be among the first 25 applicantsJoin to apply for the Customer Care Consultant - Scoresby, VIC role at BlackwoodsGet AI-powered advice on this job and more exclusive features.As aCustomer...

  • Customer Care Consultant

    1 week ago

    Melbourne, Victoria, Australia Blackwoods Full time

    Customer Care Consultant - Scoresby, VICJoin to apply for the Customer Care Consultant - Scoresby, VIC role at BlackwoodsCustomer Care Consultant - Scoresby, VIC1 week ago Be among the first 25 applicantsJoin to apply for the Customer Care Consultant - Scoresby, VIC role at BlackwoodsGet AI-powered advice on this job and more exclusive features.As aCustomer...

  • Customer Care Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Probe Group Full time

    Overview Join to apply for the Customer Care Consultant role at Probe Group.Responsibilities As a Customer Care Consultant, you will play a crucial role in assisting families and carers by answering inbound calls.Your responsibilities include providing information, discussing available options, and advising on services that support independent living at...

  • Customer Care Consultant

    4 days ago

    Melbourne, Victoria, Australia Southern Metropolitan Cemeteries Trust Full time

    **ABOUT US**:We create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference....

  • Customer Care Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Probe Group Full time

    OverviewJoin to apply for the Customer Care Consultant role at Probe Group.ResponsibilitiesAs a Customer Care Consultant, you will play a crucial role in assisting families and carers by answering inbound calls. Your responsibilities include providing information, discussing available options, and advising on services that support independent living at home,...

  • Customer Care Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Probe Group Full time

    OverviewJoin to apply for the Customer Care Consultant role at Probe Group.ResponsibilitiesAs a Customer Care Consultant, you will play a crucial role in assisting families and carers by answering inbound calls. Your responsibilities include providing information, discussing available options, and advising on services that support independent living at home,...

  • Care Consultant

    1 week ago

    Melbourne, Victoria, Australia Bodewell Community Care Full time

    **BodeWell Community Care - Care Consultant****Location**:Northwest, Melbourne VIC**Salary**:Competitive Rates + Bonuses + Benefits**Position Summary**Are you passionate about providing effective and high-quality care management services to clients in need? We are seeking a dedicated Care Consultant to join our team at Home Care and Disability Services. As a...