Food & Beverage Attendant -

2 weeks ago

Brisbane, Queensland, Australia Ibis Styles Full time

Company Description
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**Job Description**:
This is your opportunity to join our Food and Beverage team at ibis Styles Brisbane Elizabeth Street.

As a key member of our team you will represent our friendly and professional service philosophy. Key duties of this role include, but are not limited to the following:

- Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages
- Maximise sales opportunities by upselling items
- Ensure accuracy whilst ordering and delivering food and beverage orders
- Use Micros to place orders
- Liaise with the Kitchen on special requests or delayed meals
- Clear and reset tables as well as ensuring service areas are clean and tidy
- Maintain standards of hygiene for food handling and presentation
- Promote a safe workplace by recognising hazards and promoting general OHS practises

**Qualifications**:

- A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
- Initiative to ensure that interactions with our customers are positive and efficient
- Your Responsible Service of Alcohol (RSA) Certificate
- Previous customer service or hospitality experience
- Confidence in liaising with various internal and external clients
- A high standard of grooming and presentation
- The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends

In return for your commitment, we will provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts worldwide.

Additional Information
**What's in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- ** Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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