Food And Beverage Attendant

4 days ago

Brisbane, Queensland, Australia Hyatt Regency Brisbane Full time

Summary

**About Hyatt Regency Brisbane**

Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax.

Hyatt Regency Brisbane opened 1 February 2021, in the iconic Queen Street Mall in Brisbane, and is home to 292 guestrooms, two food and beverage outlets; Lennons Restaurant & Bar and Hibiscus Room, a stunning outdoor 20-metre infinity pool, and 100sqm of meeting room space in the Executive Studios.

We are currently recruiting for a **Part-time Food and Beverage Attendant** to join our team. This role will be reporting to the Food & Beverage Manager.

**Your role will include**:

- Ensuring that our guests are offered the highest level of personalized service at all times
- Problem solve any guest complaints and escalate where required
- To provide a courteous, professional, efficient and flexible service at all times
- To perform opening and closing procedures established for the outlet you are rostered in
- To have a thorough understanding and knowledge of all Food and Beverage related services and products and, to have the ability to recommend Food & Beverage combinations, to upsell and cross-sell.

**Role Requirements**:

- Responsible Service of Alcohol Certificate or the ability to obtain one within 30 days of commencement
- High level of communication skills
- High level of grooming and personal presentation
- Previous customer service experience
- Previous Food & Beverage experience is highly regarded
- Previous experience with Micros is highly regarded

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.

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