Lux Venue Manager

2 weeks ago

Sydney, New South Wales, Australia The Hoyts Group Full time

**Let's talk about HOYTS**:
HOYTS is committed to reinventing the cinema of the future as one of Australia and New Zealand's leading entertainment providers. HOYTS LUX is our unique premium dine in cinema offering, with a bespoke luxury food and beverage menu. Imagine a cutting-edge audio and visual cinema with extra comfy recliners creating a luxury experience.

**The Job**:
HOYTS are looking for a natural leader to be our LUX Venue Manager and leave a lasting impression on our guests. Joining our Cinema Operations Team, you will drive customer satisfaction and experience, whilst maintaining our high standards. As the Manager, you will successfully lead a team and incite passion in our employees to go above and beyond. You will constantly look for a better way to do things and while no two days are the same, your duties will include:

- Leading by example and providing excellent customer service
- Rostering staff and managing performance
- Managing daily operations to ensure profitability and achievement of KPIs
- Overseeing events held in the LUX Lounge
- Adherence to HR, WHS and Risk Management policies and laws
- Orders, stocktake, and conflict resolution

**About You**:
We are looking for an experienced manager who is passionate about our industry. This role is very fast paced and needs a professional who can work under pressure. You will be team focused and have a genuine passion for delivering great guest experiences. We are looking for:

- Management experience in the hospitality industry preferable
- Availability to work during our peak periods including weekends and public holidays
- Excellent communication skills with guests, employees and stakeholders
- Strong organisational skills and the ability to multitask
- RSA and understanding of food safety
- A highly motivated individual with the ability to work unsupervised

**Benefits & Culture**:
People love working at HOYTS because it's fun and lively with an unbeatable culture. Most importantly you'll be part of a hardworking and supportive team who give a damn about what they do If you're not already sold, you'll also receive 50c movie tickets and more amazing perks

**Think you're up for it**:
**Acknowledgement**:
We are committed to the principles of diversity, equality, inclusion and belonging and want to ensure that people feel that they can always bring their whole selves to work and whenever and wherever they are interacting with The HOYTS Group. The HOYTS Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to the land, waters, and culture. We pay our respects to their Elders past, present and emerging.

**Reasonable Adjustments**:
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