Customer Support Consultant

2 weeks ago

Brisbane, Queensland, Australia Epos Now Full time

**Why EposNow**

Epos Now is a market-leading Fin-Tech business with a growing international presence. As a cloud-based software provider, our passion is to help small businesses grow and thrive.

We proudly deliver a top customer service experience to our customers across the world, with offices in USA, Australia, and the UK.

Our company values are easy to explain - we are dynamic, human, honest and passionate about providing awesome service.

We are quickly expanding our customer service teams to support future growth - it's an exciting time to join

**In the role, you will do?**
- Problem solving on a daily basis to reach a satisfactory outcome for clients and the company
- Use your passion for customer service and your exceptional communication skills to ensure your Epos clients have a positive and memorable experience.
- Listen to customer needs and identify opportunities
- Deliver awesome service

**What do you need to apply?**
- A passion for providing an exceptional customer experience
- Outstanding communication skills
- The drive to excel
- Adaptability and willingness to learn
- Confidence and a positive attitude
- Phone based customer service experience
- Previous experience exceeding targets/KPIs
- Demonstrated ability to problem solve with customers

**What will you get in return?**
- 2 weeks fully paid induction training + ongoing training opportunities
- Fun & high performance culture with smart business casual dress & regular social events
- Career progression opportunities - our philosophy is to promote internally
- Loads of employee benefits through our award winning program
- Bonuses and Equity scheme

For a career that's great from Day One and gives you plenty of opportunities for growth, choose EposNow

If you are ready to begin your career with us, please "APPLY NOW"

**Salary**: $48,276.80 per year

Schedule:

- 8 hour shift

**Language**:

- English (required)

Work Location: In person

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