Training & Compliance Officer

**Want to elevate your career to a Higher Altitude?**

**Join our top flight team, a global brand and**

**the market leader for inflight catering in Australia.**

**At dnata catering & retail, the sky truly is the limit**

AVIATION SUPPORT BUSINESS OF THE YEAR 2024

AUSTRALASIAN AIRLINE CATERER OF THE YEAR 2025

We have an exceptional opportunity that has become available for an experienced and qualified **Training & Compliance Officer** to join our successful People & Culture team in a fulltime capacity at our Brisbane Airport facility.

**More about this role**

This role is responsible for supporting the Business and Department Managers in ensuring all employees are fully compliant, engaged, informed, and aligned through each aspect of our training and compliance requirements.

**In a nutshell your responsibilities are**:

- Provide daily support to the business unit across all training and compliance needs.
- Action end to end tasks related to the Employee's training and compliance life cycle, specifically Induction Training, New Starter check ins, Refresher Course Training, Upkeep of Qualifications, including processes and actions in associated systems. This includes management of Labour Hire Agency employee compliance.
- Manage Training calendars, office room bookings, arrange equipment, and coordinate Trainer availability.
- Ensure strong relationships are built across the Unit to enable a seamless, quality-led service to the business, with staff, line managers, head office and necessary external stakeholders.
- Send out training invitations, reminders, and updates to participants, as well as communicate with trainers and other internal and external stakeholders.
- Assist with the coordination of national and in-house training.
- Deliver and facilitate training including but not limited to First Day Inductions.
- Maintain accurate records of training attendance, completion, and other relevant data.
- Maintain accurate records of employee compliance documents such as Licences, ABF documentation, visas and other relevant information.
- Prepare and distribute training materials, ensuring they are up-to-date and relevant.
- Collect training program feedback and support continuous improvement processes.
- Identify training needs through surveys, interviews, or assessments, and in some cases, contribute to the design and development of training programs.
- Prepare Daily/weekly/monthly compliance reports as requested.

**What do you need to do to be successful in this role**:

- Available Mon to Fri for a 38 hour week
- Previous exposure to coordinating, preparing and delivering training.
- Minimum 2 years of hands on experience in a Training role is preferred.
- Experience in managing a diverse group of stakeholders and suppliers in a high volume, high value environment.
- Confidence to work independently and collaboratively in a fast-paced environment.
- Competent in accurate documentation and records management.
- Advanced skills in Microsoft Word, Excel, and PowerPoint.
- Excellent verbal and written communication skills, including strong attention to detail.
- Excellent writing, planning, and stakeholder engagement skills.
- Success in business partnering, working professionally across teams.
- Ability to prioritise projects and work to deadlines.

**What's in it for you?**
- Competitive salary.
- Free onsite parking and daily staff meals.
- 5 weeks Annual Leave.
- Access to our tailored Employee Novated Car Lease program.
- Opportunities for Career development and progression.
- Be part of a close knit and dedicated team that are committed to excellence.
- Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.

**About Us**:
We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world's top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata - part of the Emirates Group - is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

**Does this role sound perfect for you? If so, we want to hear from you**

Click the link below and upload your resume to start on the journey of joining the dnata catering & retail family as our Training and Compliance Officer.