Infra Cloud Engineer

2113 Ryde, New South Wales Excis Compliance ltd
Posted 70 days ago
Job Description
WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT Sydney, Australia
Excis is a global IT support leader globally, driven by innovation and collaboration.
We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations.
Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.
Client in 190+ countries, 6000+ Engineers, 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success.
From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us
What You'll Do:
Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.
Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.
Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.
Requirements
What You Need:
Minimum 3 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
Excellent customer service, communication, organization, multitasking, and documentation skills.
Preferred Australian citizen/PR/Valid work permit for full-time with at least 12 months left till expiry date.
Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.
Benefits
Why Join Us?
: At Excis, your work matters.
You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success.
We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies.
Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career?
Apply now to join Excis in Sydney, Australia and be at the forefront of IT support excellence
Posted 2 days ago
Founding Engineer (Backend/Infra) role at indi
This is a Founding Engineer (Backend/Infra) role with indi based in Sydney, NSW, AU
Role Seniority: senior
Full time, Sydney.
(Aus HQ, global product)
Team:Early team, working directly with founders and engineers / designer
Why this role matters
As our founding engineer, you'll set the tone for how we deliver trust and reliability at indi so all parents can trust us with their child's story.
You'll not only shape our product, but also our culture of engineering, influencing how indi grows and how families experience developmental healthcare.
Spike: We're not just looking for someone who can ship code fast (lots of people can do that), but someone who has a rare ability to design and build backend systems that are simultaneously fast-moving and compliant, secure, and resilient.
This is about setting foundations that build a generational startup.
This is a founding role.
In addition to salary, we offer meaningful equity to reflect the ownership and long-term impact of this position.
You will work closely in a team with 4 other stars (including the CTO + CEO), joining a founding team who have successfully raised, built and scaled tech from SafetyCulture, Aus, to LVL (Health-tech), Dubai.
With the speed of build, funding and execution we have already created at indi we're on track to be the category leader in Australia, taking that impact globally and your work will scale us there.
About indi
indi is the shared AI co-pilot for child development - built to support the parents, carers, and clinicians navigating complex health journeys with kids who don't fit the mould.
We take messy, unstructured real-life data and turn it into a structured, living record of a child - one that can be visualised, shared, and actioned by everyone in their world.
From that single source of truth, Indi generates custom artefacts and communication tools tailored to each part of the care team: educators, therapists, doctors, support workers.
This unlocks clarity, coordination, and earlier intervention.
At the same time, we're building Indi as a true companion for parents - helping reduce the mental load, support emotional wellbeing, and remind them they're not in this alone.
We're a lean, fast-moving team based in Melbourne & Sydney, building hand-in-hand with the families and clinicians we serve.
Our culture is high-trust, low-ego, and unapologetically mission-led.
We hire people who care - about impact, pace, and doing their best work in an environment that values initiative, inclusion, and humanity.
We're not building a typical startup team.
We're building one that feels like Indi: diverse, kind, emotionally intelligent, and bold enough to redesign the system, not just digitise it.
We're looking for our founding engineer to help us build and maintain our core indi AI product and intelligence in the health-tech space.
The ideal candidate will have a passion for delivering reliable, scalable product that can have global impact and is compliant + robust.
Curiosity about cross platform AI cloud applications is a must
What you'll do
Set direction from day one: there's no legacy here.
You'll make the key decisions about how we solve problems, manage the codebase, and scale the system.
This isn't just about building: it's about owning.
Architect, build, and maintain scalable features and infrastructure for AI-powered development tools
Collaborate with team to improve indi's capabilities through reliable backend services, shared tools and evals.
Stay ahead of advancements in AI-native products by experimenting with new tools, evaluating emerging techniques, and tracking enhancements to existing ones
Contribute across the stack from back-end infrastructure to front end experience to develop new features, fix bugs, and optimise performance
Engineer with compliance, privacy, and trust at the core ensuring we meet safety and regulatory standards parents and clinicians rely on and trust us for.
Our stack includes
Python, Supabase, React/Next.js, ReactNative
Cloud infra (Fly.io, Docker, Postgres)
AI tooling (LangGraph, OpenAI API, custom evals)
You may be a good fit if you:
Are excited about AI-native applications that challenge how parents navigate developmental journeys for their kids - to enable not replace allied health and paediatric care.
Spend a lot of time refining and customising your own AI workflows, setting practice for improved developer productivity and acceleration
Have experience deploying and optimising cloud infrastructure + compliant systems
Are an expert in backend/infrastructure focus (Python, cloud infra, compliance), with comfort in full-stack (React).
Specialise in backend engineering but are a capable full stack developer
Have worked on projects with stringent safety, security and/or compliance requirements
Care about the societal impacts and ethics of your work
Make critical build vs. buy decisions for infrastructure components
Set technical direction for product infrastructure
Strong candidates may also have experience with:
Experience developing for health, education, or family-focused products.
Deploying frontier AI-native products or shaping new interaction paradigms.
Pride in reliability and efficient architecture.
Exposure to early-stage codebases where you've been the first (or one of the first) engineer hire.
Can balance the speed of a startup environment with the reliability needs of production systems
Deep expertise scaling PostgreSQL, MySQL, DynamoDB, or similar database systems
Experience with Redis, Temporal, RAG databases, or async job processing frameworks
Diversity + inclusion
Voluntary Self-Identification
At indi, we're building a team that reflects the families we serve: diverse in background, identity, and lived experience.
Part of that commitment means making sure our hiring process is fair and inclusive.
Our promise: Indi is unapologetically mission-led.
We believe the same diversity that makes every child unique is what makes our team stronger.
Sharing your identity is always your choice.
This is a full-time role — but if 3 or 4 days a week works better for your life, we're open to that.
We care more about finding the right person than strict hours, and we know some of the best talent doesn't always fit a full-time mould.
If that's you, apply anyway — we'd love to chat.
We're looking for an amazing Engineer and never want work life balance to be a barrier.
If you're an amazing Engineer and need flexibility we're still open to chat.
We're built by parents that get it.
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