International Logistics Manager

2 weeks ago

Melbourne, Victoria, Australia Sharp & Carter Full time

Global Brand | Stable YoY growth
- Attractive salary | Excellent Leader
- Based in the North-East of Melbourne

Our client is a privately owned business who is recognized globally for providing solutions in the commodity traders and food service industries. Reporting to the CEO, your responsibilities will include:
**The role**:

- **Team Management**:Lead and manage a team of Logistics Coordinators, providing guidance, direction, and support to ensure the timely, accurate, and high-quality delivery of logistics services.
- **End-to-End Process Management**: Take ownership of the entire logistics process, from pre-shipment to post-shipment activities, ensuring accuracy, efficiency, and timely delivery of goods.
- **Documentation Management**: Create, maintain, and complete all necessary paperwork and commercial documents required for shipments, including but not limited to shipment requests, AWBs, BOLs, commercial invoices, and special instructions.
- **Freight Booking and Coordination**: Handle freight booking procedures, liaising with forwarders or shipping lines, and coordinating the collection of products with freight forwarders or brokers.
- **Customer Service**: Maintain regular communication with customers, providing updates on vessel booking details, shipment status, and resolving any issues or complaints promptly.
- **Financial Administration**: Assist in checking and coding invoices for services, ensuring accuracy, and passing them on to the Accounts team for processing.
- **Operational Support**: Provide operational and administrative support to the operations team, including processing local customer orders for the Local food services team.
- **Team Leadership and Collaboration**: Lead and motivate the logistics team, fostering a collaborative and supportive work environment. Provide guidance, training, and mentorship to team members to enhance their performance and skills.
- **Support to Global Trade Team**: Work closely with the Global Trade team to ensure seamless coordination and delivery of all elements of trade logistics, supporting the team in delivering exceptional service to trade customers.

**About you**:

- **Experience**: Minimum of 3 years of experience in a similar international logistics role, demonstrating a solid understanding of logistics processes and procedures.
- **Technical Skills**: Proficiency in Microsoft Excel, Word, and Outlook is essential. Experience with custom-designed software for raising export documents is preferred.
- **Documentation Expertise**: Strong ability to produce and manage commercial documents accurately and efficiently.
- **Communication Skills**: Excellent written and verbal communication skills, with the ability to communicate effectively with internal teams, external stakeholders, and customers.
- **Customer Focus**: Demonstrated capability to identify and meet customer needs, providing exceptional service and support.
- **Attention to Detail**: Exceptional attention to detail, ensuring accuracy in documentation and processes.
- **Problem-Solving Skills**: Proven ability to identify issues, analyze problems, and implement effective solutions in a fast-paced environment.
- **Autonomous and Team Player**: Self-motivated with a proactive attitude, capable of working autonomously while also collaborating effectively within a team environment.

**How to apply

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