Customer Service Sales Coordinator

**Location**: Melbourne Metro - VIC

**Work Type**: Permanent - Full Time
- **Join an iconic Wesfarmers business, Australian leaders in industrial supplies**:

- **Outstanding employee benefits, with ongoing training and career development**:

- **Be part of our team in a permanent full-time role located conveniently in Braeside**

We have an exciting opportunity for a Customer Service Sales Coordinator to join our team in Braeside VIC, providing exceptional customer service

**OUR STORY**

Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the Industrial Specialists Division. The support provided by the group strengthens Bullivants ability to provide industry leading service and solutions to our customers.

Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection, and height safety. Our people, products, services, facilities, and systems are uniquely focused on providing expert safety and load management solutions for our customers. We have built our business by working with our customers and developing our range of products and services around their requirements.

**YOUR OPPORTUNITY**

Due to exciting business growth, we have a newly created role for a **Customer Service Sales Coordinator** to support our Customer First philosophy. This role is critical within our broader Customer Service Excellence Team.

Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responding to sales queries, quoting customers, liaising with other locations and departments to source products and counter sales requirements to meet internal and external customer. No day will ever be the same

Your key responsibilities include, but not limited to:

- Build engaging relationships with our customers and internal stakeholders during every interaction
- Process customer orders, quoting, filing and manage the end-to-end customer interaction
- Providing product-based information and cross-selling products where required

You will be well supported with a team of technical and sales experts.

To be successful, you will have:

- Sales and customer service experience
- Excellent oral and written communication with a proactive approach
- Comprehensive computer experience specifically Microsoft Suite (Excel and Word a must)
- Strong time management skills
- A solutions focused approach to problem solving
- Be safety minded and promote all things safety within our branch
- Attention to detail and focus on completion of allocated tasks
- Ability to multi-task as necessary during busier periods
- Experience with industrial products such as lifting and rigging, trade products is preferred but not essential

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**CULTURE & BENEFITS**

A career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Competitive salaries and incentives
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations, and development opportunities
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners
- Onsite parking and novated leasing options
- Generous Wesfarmers annual share plans
- Attractive parental leave policy and more

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**NEXT STEPS