Office Assistant/Receptionist

We are a modern Australian law firm with a leading reputation. We focus on exceptional service, operational excellence and being at the forefront of employee experience. We work closely with Australian and international businesses, organisations and governments.

**About the role**

We are looking for an enthusiastic and friendly person to join our Canberra office in an exciting and dynamic Office Assistant/Receptionist role, where you really get to know everyone

Reporting to the Office Manager, and working closely with the whole team, this role offers a wide range of responsibilities and involvement across the office along with the opportunity to have complete ownership over a multitude of tasks.

This role is based in the office Monday - Friday, however there is the option to work part-time or flexibly across these days. Chat to us about what may work for you

Some of the daily activities you will perform include:

- Greeting guests, visitors and clients in a courteous and professional manner
- Professionally responding to the needs of callers, and ensuring calls are redirected and messages passed on
- Providing reception cover daily and maintaining the appearance of reception and foyer areas
- Coordinating online meeting room booking requests
- Assisting with the preparation and catering for internal weekly lunches and client functions
- Schedule and monitoring of incoming and outgoing courier bookings
- Distribution and sorting of incoming mail and accepting any deliveries
- Ensuring all internal print rooms stationery supplies and printers are adequately stocked
- Court filing and document delivery to court or clients premises
- Assisting with any additional administrative duties as necessary.

**About you**

Given the importance we place on client service, we are looking for someone who is confident, well presented and is committed to going above and beyond in all aspects of work. You are flexible, have a positive 'can do' attitude and are friendly by nature. You are comfortable with physical work, such as trolley delivery and moving boxes, and thoroughly enjoy being busy in an energetic team environment.

To be successful in this role you will have:

- Ideally 1 years' office experience, preferably working within a professional services environment
- Professional presentation, reliable and well organised
- Ability to communicate effectively at all levels
- Strong attention to detail with a focus on quality
- Demonstrated ability to manage multiple priorities and meet deadlines
- The ability to work autonomously and be a team player
- Sound computer skills and familiarity with Microsoft Office Outlook, Word & Excel
- A dedicated and strong work ethic and a keen interest to learn.

**Why join Maddocks?**

Maddocks is simply a great place to do great work. We foster a culture of collaboration, learning and engagement where you will experience:
**A diverse and inclusive workplace**: We have been named an employer of Choice for Gender Equality by the Workforce Gender Equality Agency (WGEA) every year since 2004 along with being named a Bronze Employer at the Australian Workplace Equality Index's 2022 LGBTQ Inclusion Awards. We promote diversity internally through our Maddocks Gender Equality, Maddocks CALD and Maddocks Pride groups.

**Career Development**: Learn and develop through structured learning and development programs at each stage of your career and study support programs.

**Community involvement**: give back to the communities in which we operate through our thriving pro bono and grants programs and staff volunteering initiatives.

**Work flexibly**: work in a hybrid way with part of your week in the office and support to set up your home office.

**Wellbeing & Benefits**: access to up to 20 weeks paid parental leave, discounted gym memberships & health insurance, salary continuance insurance, Employee Assistance Program and parents and carers wellbeing programs.

Our people are our greatest advocates and we believe this is a result of our inclusive culture and focus on complex and interesting work.

**Ready for your next career move? Make your Move to Maddocks