Receptionist

2 weeks ago

Canberra, ACT, Australia Hia Full time

Receptionist
- **Leading National Industry Association**:

- **Professional, supportive team environment**:

- **Permanent, full-time role**:

- **Office located in Barton; includes secure underground parking**

**The organisation**

The Housing Industry Association is Australia's peak private sector building industry body, representing builders, trade contractors, manufacturers, suppliers and related industry participants. As a national industry organisation, HIA's primary role is to represent and advance the interests of its members.

**The role**

To provide reception and clerical support for the branch office and coordinate the sales and marketing of HIA Stationery items and products

**Key responsibilities include**:

- Provides a high level of customer services to HIA members and visitors including general telephone and reception duties
- Performs administrative functions to support the smooth running of the ACT/Southern NSW office, including support to staff as directed
- Provide high quality administrative support to the ACT/Southern NSW team
- Effectively manages and promotes HIA Stationery to increase product sales, including all associated administrative duties
- Develop and maintain excellent relationships with members and the ACT/ Southern NSW team through assisting business units to undertake a broad range of member service activities
- Proactively assist with identifying business risks and opportunities to continually improve the efficiency and effectiveness of the region.

**To be successful, you will require**:

- Friendly and outgoing manner and a mature attitude
- Team-oriented approach and willingness to assist other staff
- Demonstrated experience in a sales environment
- A good telephone manner including a proven record in dealing with a medium to large volume of telephone calls and queries
- Well-developed customer service and interpersonal skills, and confidence in dealing with people at all levels
- Sound computer skills
- Proven organisational and administrative skills, as well as attention to detail.

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