Project Coordinator

1 week ago


Melbourne, Victoria, Australia Envista Forensics Full time

Inspiring People - Impactful Experiences

If there was one common theme to describe what our team members get from a career with Envista Forensics, it's: An Experience. Envista prides itself on being
_One Company/One Team_.

Forensic Consulting relies on scientific principles to investigate all types of failures impacting service, people, and business production— from minor to catastrophic. It's our job to analyze and determine why it happened.

We're always looking for great professionals, in all disciplines and locations - contact us for more information about other opportunities.

We're looking for someone who:

- _ Is Passionate._ You have a genuine passion to problem solve.
- _ Is motivated and cultivates innovation._ You're driven to be the very best. You challenge yourself to grow and learn every day and are encouraged by other team members.
- _ Is collaborative._ You're excited to work with others throughout a global organization to help foster a superior workplace and culture. You are constantly thinking of new ways to make Envista successful.
- _ Wants to make an impact to drive results. _You're looking to do amazing work. You're all about helping our clients both internally and externally.
- _ Operates with integrity and instills trust. _You always conduct yourself with honesty and operate ethically in everything you do.

**Job Description**:
SUMMARY OF JOB PURPOSE: The Project Coordinator supports the Regional Director or Managing Director and Experts/Consultants/Technicians through the coordination of file logistics to include budget and WIP management, milestones, invoicing and project documentation, and assists with meeting clients' deadlines and specifications. The Project Coordinator serves as the team point of contact in overseeing logistics, project setup, creation of report templates, and billing inquiries while meeting the team and client's deadlines.

PRIMARY JOB RESPONSIBILITIES:

- Acts as Business Partner to expert field staff and Management team.
- Ensure a smooth process by assisting with assignment follow ups/coordination, client updates, confirming invoice instructions, resolving conflicts of interest, securing necessary equipment for site visits, proforma review/submission, creation of report templates and forms using MS Quick Parts, etc.
- In the event of a Catastrophe Event (CAT) response, responsibilities will include inspection scheduling and CAT logistics coordination.
- Ensures high levels of customer service and satisfaction across internal and external clients.
- Work with Head of Quality Assurance to ensure milestone compliance, resolution of late reports, file auditing.
- WIP Management to ensure timely invoicing.
- Completion of quarterly training as assigned or approved by supervisor.
- Key metrics of performance include: Expert WIP Aging Percentage, Milestone Compliance, Assignment Coordination Turnaround Time, File Cycle Time Improvement & Completion of Quarterly Training.
- Maintains established relationships with current clients and consultants.
- Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to Envista Forensics and its endeavors.
- Adheres to all applicable federal, state, and local laws as well as applicable regulations and standards.
- Performs other duties as assigned.

Required Skills/Abilities/Experience:

- Minimum 1-2 years experience in business administrative and/or basic customer service experience in an office environment preferred.
- Demonstrated capabilities as a highly effective communicator.
- Critical thinking, time management, and organizational skills.
- Excellent interpersonal and customer service skills.
- Ability to multi-task, work independently and/or within a team, paying attention to details and meeting deadlines.
- Exemplary time management, prioritization skills and attention to detail.
- Demonstrates thorough skill set in a variety of office software, including Adobe, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, etc).
- Identifies and actions ideas, issues and opportunities, escalates as appropriate.
- Excellent transcription and keyboarding skills, with a focus on speed and accuracy.
- Teamwork, compassion, and respect toward others, in keeping with our 5 Guiding Principles, as well as integrity, accountability and adherence to standards of ethical behavior and professional conduct, and open and honest communication.

Preferred Skills/Abilities/Experience:

- Proficient understanding of financial concepts, including WIP, AR, Cash Cycle, etc.
- Ability to self-initiate and create momentum with partial guidance or information

.Commitment to continuous improvement and professional development.

**Education**:

- BA or BS degree in business or related field is preferred.
- One Company/One Team_
- _
- is not just one of our 5 Guiding Principles, it's we how separate ourselves from



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