Airfare Ticketing Specialist

3 days ago

Sydney, New South Wales, Australia Firstclass.Com Full time

**About Us**

We are rebuilding our team to continue servicing Australia's elite travellers exploring the world again.

**Perks and Benefits**
- Be part of a dedicated, fun, caring & passionate team
- Excellent salary and bonus package
- Opportunities to explore the world in style
- Opportunities for career advancement
- Ongoing training and professional development
- A dynamic, technologically advanced company that embraces new challenges

**The Roles**

We are seeking a dedicated **Airfare Ticketing Specialist **who has extensive experience in issuing and reissuing airline tickets, to support our first & business class airfare consultants, process flight schedule changes, cancellations, refunds

You can work Part Time or Full Time, with flexible locations.

**Skills and Experience**
- Minimum of two year experience in working with Amadeus advance reservation, ticketing, and fares
- Proficiency in issuing and reissuing airline tickets via Amadeus and Consolidators
- Excellent knowledge and experience in booking airfares, fare rules and regulations, including but not limited to around the world fares, reissuing and refund process
- Responding to customer flight enquiries on date change, schedule change, name change, refunds, cancellation
- Processing refunds via Amadeus and third-party suppliers (Consolidators)
- Managing Amadeus queues
- Excellent written and verbal communication skills
- Proven ability to thrive in a high volume environment
- A high level of attention to detail
- Strong time management and deadline prioritisation ability

Desirables
- Experience in VTO

Apply

To be considered for this amazing opportunity and become part of the First Class Travel team, please forward your CV and cover letter with answers to the following:

- Reasons why you are interested in this position
- Reasons why we should hire you
- Your experience in airline fare ticketing(up to 50 words)

We look forward to hearing from you

Join the First Class Travel Winning Team

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