Guest Service Agent

1 day ago

Australia Jobs For Humanity Full time

**Company Description**

Company Name: USD 437

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
Oaks The Entrance Waterfront Suites are looking for a part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Responsibilities include:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay

**Qualifications**:

- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work a variety of shifts on a full time basis, including weekends and public holidays

Additional Information

**Join our positive and vibrant team and be rewarded with these team benefits**:

- Highly competitive hourly rate
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave.
- Educational Financial support may be available to those who undertake development relevant to the company's business requirements.
- Government funded traineeships in Certificate III in Hospitality and or Certificate IV in Leadership _*eligibility does apply._
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands
- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
- Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

  • Casual Guest Service Agent

    5 hours ago

    Australia Mercure It Full time

    OverviewMERCURE IT Braddon, Australian Capital Territory, AustraliaCasual Guest Service AgentJob DescriptionAs a Guest Service Agent you will be reporting to the Front Office Manager and Duty Managers, providing exceptional customer service to our guests as they check in & out of the hotel. This is a casual role.What You Will Be DoingProviding passionate,...

  • Guest Service Agent

    1 day ago

    Australia Hotel Grand Chancellor Brisbane Full time

    Situated on the highest point in Brisbane's Central Business District, Hotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience.- Hotel Grand Chancellor Brisbane is...

  • Guest Service Agent

    6 hours ago

    Australia Mt. Buller Full time

    Breathtaker Hotel and Spa- Venue- Breathtaker Hotel and Spa- Type- Administration- Employment Type- Casual- Season- Winter- Closing date- 24/06/2025**Applications are now being sought for a Guest Service Agent to work in our 4-Star Boutique Hotel and Spa on Mount Buller for the 2025 Ski Season.**- Live and Work on Mount Buller- Desirable Staff Benefits-...

  • Guest Service Agent

    1 day ago

    Australia Alba Thermal Springs Full time

    **The Role**Alba Thermal Springs & Spa is a world class wellness sanctuary located in Fingal, on the picturesque Mornington Peninsula.As a Guest Service Agent, you will play an integral role as our front of house specialist in giving guests exceptional service. As the first point of contact you will be part of our guest's journey, ensuring all aspects of the...

  • Guest Service Agent

    17 hours ago

    Australia Ihg Full time

    **About us**At **InterContinental**** Hotels & Resorts** our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title.At InterContinental Sanctuary Cove Resort we are looking for a Casual Guest Service Agent. We're looking for someone who...

  • Guest Service Agent

    20 hours ago

    Australia Oaks Hotels Full time

    **Company Description**Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    1 day ago

    Australia Pagoda Resort & Spa Full time

    The Four and a half Star Pagoda Resort & Spa overlooks Perth's beautiful Swan River, located just minutes from Perth CBD. The Pagoda offers a selection of Hotel Accommodation Rooms as well as one- and two-bedroom apartments all with spas and feature a variety of views over the river, parkland or the superbly landscaped pool side gardens.**Full-time Guest...

  • Guest Service Agent

    2 days ago

    Australia The Richmond Hotel Full time

    We are seeking a dependable and versatile **Guest Services Agent** to join our team. This role is essential in delivering excellent guest service, maintaining smooth daily operations, and supporting general venue upkeep. You will be the face of the hotel, manage administrative tasks, oversee online booking channels, and act as a key point of contact for...

  • Guest Service Agent

    5 hours ago

    Australia Oaks Hotels Full time

    **Company Description**Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    1 day ago

    Australia Ovolo Group Full time

    Founded in 2010, we're an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia.Over the years we've grown exponentially, both in size and confidence.But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever.We've never been afraid to be ourselves,...